"The staff that took my return's, treated me like royalty, the young lady was so pleasant and helpful."
"The staff was soooooo awesome, they were always trying to help."
"I was asked by 2 employees if I needed help, which i really appreciate."
"The employees are very friendly and helpful."
"Everyone is always very courteous and willing to help."
"The staff is exceptionally pleasant to deal with, the place is neat and smells good."
"The staff and cashiers were very friendly and they greeted you with a smile."
Cons:
"The customer service is going down hill."
"The service is lousy! The employees don't greet you at the door."
"One cashier today yell at me because I went straight to her to ring my products without waiting her to call me."
"Terrible customer service at the bakery section."
"Very disappointed with the customer service at Whole Foods."
"Whole Foods is known to take pride in their customer service. Not at the Newark, NJ store."
"The customer service could be better and more polite."
Store & Facilities
Pros:
"I also loved the 90-minute free parking the access to elevators, and it is handicap accessible."
"Very nice, well maintained space."
"This place is an Urban Oasis! Gorgeous, and truly a gem in the city of Newark."
"This whole foods is easy to find. It has plenty of parking and the store is clean."
"Whole Foods in Newark offers the convenience of free underground parking, making it a breeze to shop for high-quality groceries."
"The Whole Foods Market in downtown Newark is a good store."
"The store is very clean!"
Cons:
"Very crowded, bathrooms always have a long line (2-3 stalls only) and often no toilet paper."
"The only issue is the parking garage it's a bit cramped especially if you have a larger size vehicle & they don't wrap the posts with foam."
"No parking spaces. Limited selection of fruit and vegetables."
"The nicest looking grocery store In Newark too bad there’s no parking anywhere."
"Unfortunately the parking lots is creepy (dark and strange) and the bathroom situations is annoying which makes it nearly impossible to use the rest room when you’re shopping."
"I gave a 3 star merely because of their parking lot. It's so weird and there's no phone signal down there."
"Everything is good there, but seems there are no parking lot or I just didn't see it."
Product Quality
Pros:
"They restock fresh food constantly and you can see the workers filet the salmon they have snacks and candy great place."
"The food here is wonderful. If your looking for gourmet food you most surely will find it here."
"Always amazed by the organization of the store... the hot foods and baked goods are always delicious... so many options for healthful eating."
"Their hot bar is an amazing sing for when you don't feel like cooking and the variety that they have is unbelievable."
"The produce section all fruits and veggies were fresh and appetizing."
"This WholeFoods is always well maintained and clean, with a lot of fresh healthy options to choose from daily."
"The products are always of the highest quality."
Cons:
"I love whole food, but I think that by the time I get to this particular store on Sunday, some of the greens look a little dead."
"They sell rotten food to their customers and won't give you your money back."
"First time I've been to a whole foods store that had veggies that were spoiled."
"Buffet is a mile long but an inch deep. For such a huge bar, there really wasn't much great, especially the hot food selection."
"Produce has seen better days as a lot of times they are clearly are old almost I would say rotten."
"I received a bag of rotten apples, oranges, bananas, molded strawberries and blueberries."
"Rotten produce! Wilted produce!"
Pricing
Pros:
"I have been a Whole Foods fan for sometime since they give the shopper the ability to get fresh and organic food at a reasonable price love that."
"It is definitely a great addition to downtown Newark. Good value prices right on the bus line."
"Can't say anything bad except that the food cost more here! But the food tastes better as well."
Cons:
"This store has a variety of items. They're quite pricey."
"The place is a health food haven..great products...solid Respectful service...however, it's a bit pricey."
"Their buffet looks and smells delectable but in reality it tastes like trash and it's very overpriced."
"I really like Whole Foods but their prices are getting very ridiculous now."
"Buffet Prices are High."
"The prices are completely inflated."
"Been shopping at Whole Foods since 2017... gosh everything is over priced by $1 more than the neighboring Whole Foods."