Whole Foods Market Reviews Summary

Category: Grocery store

Address: 633 Broad St, Newark, NJ 07102, USA

Phone: +19737555080

Rating: 4.3
based on 223 reviews.

Customer Service

Pros:

  • "The staff that took my return's, treated me like royalty, the young lady was so pleasant and helpful."
  • "The staff was soooooo awesome, they were always trying to help."
  • "I was asked by 2 employees if I needed help, which i really appreciate."
  • "The employees are very friendly and helpful."
  • "Everyone is always very courteous and willing to help."
  • "The staff is exceptionally pleasant to deal with, the place is neat and smells good."
  • "The staff and cashiers were very friendly and they greeted you with a smile."

Cons:

  • "The customer service is going down hill."
  • "The service is lousy! The employees don't greet you at the door."
  • "One cashier today yell at me because I went straight to her to ring my products without waiting her to call me."
  • "Terrible customer service at the bakery section."
  • "Very disappointed with the customer service at Whole Foods."
  • "Whole Foods is known to take pride in their customer service. Not at the Newark, NJ store."
  • "The customer service could be better and more polite."

Store & Facilities

Pros:

  • "I also loved the 90-minute free parking the access to elevators, and it is handicap accessible."
  • "Very nice, well maintained space."
  • "This place is an Urban Oasis! Gorgeous, and truly a gem in the city of Newark."
  • "This whole foods is easy to find. It has plenty of parking and the store is clean."
  • "Whole Foods in Newark offers the convenience of free underground parking, making it a breeze to shop for high-quality groceries."
  • "The Whole Foods Market in downtown Newark is a good store."
  • "The store is very clean!"

Cons:

  • "Very crowded, bathrooms always have a long line (2-3 stalls only) and often no toilet paper."
  • "The only issue is the parking garage it's a bit cramped especially if you have a larger size vehicle & they don't wrap the posts with foam."
  • "No parking spaces. Limited selection of fruit and vegetables."
  • "The nicest looking grocery store In Newark too bad there’s no parking anywhere."
  • "Unfortunately the parking lots is creepy (dark and strange) and the bathroom situations is annoying which makes it nearly impossible to use the rest room when you’re shopping."
  • "I gave a 3 star merely because of their parking lot. It's so weird and there's no phone signal down there."
  • "Everything is good there, but seems there are no parking lot or I just didn't see it."

Product Quality

Pros:

  • "They restock fresh food constantly and you can see the workers filet the salmon they have snacks and candy great place."
  • "The food here is wonderful. If your looking for gourmet food you most surely will find it here."
  • "Always amazed by the organization of the store... the hot foods and baked goods are always delicious... so many options for healthful eating."
  • "Their hot bar is an amazing sing for when you don't feel like cooking and the variety that they have is unbelievable."
  • "The produce section all fruits and veggies were fresh and appetizing."
  • "This WholeFoods is always well maintained and clean, with a lot of fresh healthy options to choose from daily."
  • "The products are always of the highest quality."

Cons:

  • "I love whole food, but I think that by the time I get to this particular store on Sunday, some of the greens look a little dead."
  • "They sell rotten food to their customers and won't give you your money back."
  • "First time I've been to a whole foods store that had veggies that were spoiled."
  • "Buffet is a mile long but an inch deep. For such a huge bar, there really wasn't much great, especially the hot food selection."
  • "Produce has seen better days as a lot of times they are clearly are old almost I would say rotten."
  • "I received a bag of rotten apples, oranges, bananas, molded strawberries and blueberries."
  • "Rotten produce! Wilted produce!"

Pricing

Pros:

  • "I have been a Whole Foods fan for sometime since they give the shopper the ability to get fresh and organic food at a reasonable price love that."
  • "It is definitely a great addition to downtown Newark. Good value prices right on the bus line."
  • "Can't say anything bad except that the food cost more here! But the food tastes better as well."

Cons:

  • "This store has a variety of items. They're quite pricey."
  • "The place is a health food haven..great products...solid Respectful service...however, it's a bit pricey."
  • "Their buffet looks and smells delectable but in reality it tastes like trash and it's very overpriced."
  • "I really like Whole Foods but their prices are getting very ridiculous now."
  • "Buffet Prices are High."
  • "The prices are completely inflated."
  • "Been shopping at Whole Foods since 2017... gosh everything is over priced by $1 more than the neighboring Whole Foods."

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