The SunnyBrook Ballroom Reviews Summary

Atmosphere

Pros:

• "The place is beautiful."
• "An old-school experience that is far too difficult to find anymore. Classy atmosphere, fine dining, live entertainment that was not obtrusive and a classy dance floor!"
• "Such a beautiful building on pretty grounds!"
• "The atmosphere was relaxing with low lights and an awesome piano player."
• "Nice elegant place with a relaxing atmosphere."
• "Beautiful room and to top it off big band era music softly playing in the background."
• "Beautiful venue."

Cons:

• "The room was set up entirely differently than discussed with the coordinator."
• "The atmosphere is horrible. It's a glorified sports bar with tv's loudly blaring."
• "They try and offer the 'look and feel' of an old speakeasy though in a well fitted large area to dine and drink, however fall a little short of that but it has a nice ambiance."
• "The scene was boring."
• "The live entertainment seemed more to be an annoyance to the consumers based on what they were saying."
• "It was absolutely embarrassing to have buckets in my reception to collect the rain from their damaged ceiling."
• "The venue also gave the bride and groom a hard time when they wanted to come out and do their first dance because that 'wasn't in the schedule for 20 more minutes'."

Service

Pros:

• "Service was excellent! Our server, Mark (I think), was super friendly and knowledgeable."
• "Brittany and JoAnne were an absolute joy to work with for our daughter’s reception (Schueck)."
• "Great service, great food. I recommend you try this place."
• "Service was good."
• "The staff was helpful in fixing that problem."
• "The server was very attentive and thorough, and the manager stopped by and checked if we were happy with everything."
• "Very friendly, checked in to make sure we had a good view and went the extra mile to ensure everyone had everything they needed."

Cons:

• "Girl at the front sitting people acted like it was her first day."
• "Definitely a money grab with terrible service."
• "I did not see a single server in the room the entire event until the very end."
• "Service was a bit slower than I prefer, but maybe that's just me."
• "After that there was NO communication. Calls went unanswered, emails unread."
• "We were treated as nothing but an inconvenience."
• "Management has a poor attitude."

Food

Pros:

• "Their American Burger is probably the best we've had in a very long time."
• "The food was excellent."
• "Great wings and pickle burger, short ribs tender with a great sauce."
• "The food is delicious."
• "The raw bar at the Gatsby's is rockin'."
• "Oysters as an appetizer were delicious."
• "The food was great and my mom was loving our own small private room."

Cons:

• "The food was Horrible! In every which way."
• "The food was terrible. Everything was either dry, undercooked, cold, or just plain not good."
• "Food tasted like reheated frozen food with decent condiments."
• "I ordered the Coq Au Vin and it has just one small slice of a mushroom in the entire dish."
• "My porterhouse was a thin cut and unevenly cooked - lobster bisque sour aftertaste."
• "The food made my son & one of his groomsmen sick."
• "FOOD disgusting! NOT even close to what we had at the tasting."