Target Reviews Summary

Customer Service

Pros:

• "The staff is very helpful and friendly."
• "Chanel is a amazing sales associate!!! Vibe and energy unmatched!"
• "The lady who checked us out today was so friendly and engaging. Very genuine and made my day!"
• "Brenda who was working over in the electronics area restocking was the nicest person."
• "I was in your store on Friday January 20,2017 about 6:30 pm and had the pleasure of being helped by a young woman named Aigner."
• "So this comment is about Will. Don't know if he's an associate or supervisor or what position he has but he went out of his way to help us find tennis balls when on his inventory he said there was no more. He went to the back and came back with a pack. He made our day."
• "I love this Target. Everyone is well manners and excellent service."

Cons:

• "Did order pick up. Item was used and target still resold it as new... Bad experience bad customer service, would not shop here again."
• "Customer service is terrible. To get to a store manager is almost impossible."
• "Ordered a ps5 for pickup, went in waited more than 20 mins just for a rep to show up at customer service counter."
• "The customer service here is a joke... No apology, no real solution or action by them to fix the issue they created nothing."
• "The worst customer service I’ve ever received from any of the few dozen location I have visited in my lifetime."
• "Really lack of efficiency team work. Got bunch of security guard and wandering doing nothing."
• "I wish the quality of employees on the inside was remodeled the way the external was... Always a poor experience with 'Guest Services'."

Store Environment

Pros:

• "Best Target in Philly with everything you need! Go here, not Walmart!"
• "Probably one of my favorite Targets....they seem to always have all the sale items which I one of the reasons I go their clearance section is amazing so check there first."
• "Early mornings are the best time to stop in."
• "Target is a very good place to shop it is in the plaza Snyder plaza where is ShopRite is located now it donates to charity every time you purchase something there a charity for children there are places are moderately priced maybe a little high on the high side but for the most part they are quality merchandise would be a fair price definitely worth it."
• "What’s nice about this store is it is huge so items like furniture that are not found at the smaller stores are available here."
• "The ulta looks nice."
• "The store is very nice, clean and organized."

Cons:

• "Frustrated!... Overall creates a seedy environment so I wouldn't recommend venturing after dark."
• "This target is straight chaos. It’s a different target every time you walk in since it’s going through a remodel."
• "Employees are lovely, but this place is a dump with very little stocked or organized."
• "Sloppy store there clothing and other things thrown all over the floor."
• "I loathe this Target. Not only is it always lacking in products but every. single. time.. the prices at the register do NOT match the prices advertised on the shelves!"
• "Where do I begin? Ever since this location was remodeled it's been a disaster! Not a word of lie, when I use disaster."
• "Sloppy store there clothing and other things thrown all over the floor and I was forced to wait 30 mins for someone to unlock the games then I was forced to purchase the game at the back end of store and when I asked if I could pay for the 4 other items I wanted to purchase the guy got a terrible attitude saying he didn't have time that I needed to go to the front of the store ...I'm never going back to that store."

Product Availability

Pros:

• "Plus there’s fairly reliable self-checkout, and I can scan my Target wallet at self checkout."
• "Everytime I'm in target it's never hard to find anything the way they have the store dept from when u walk bye every dept from kitchen ware all the away around to make-up then the check out ur done."
• "Largest Target in the Philadelphia area... Large supply of toys if you're looking for the holidays. Fyi this store has no bags, you must bring your own."
• "One stop shopping. Target has almost everything I need."
• "Really big & always has pretty good sales."

Cons:

• "They apparently have been out of stock of sugar for the past month and a half, and didn't have basic grocery items :("
• "It is the third time that I come to this Starbucks and there is always some ingredient missing for the drink that I choose."
• "This probably the worst target I’ve been to. They are consistently not stocked."
• "The store as a whole needs to be sufficiently restocked... If they would just properly restock it would be a much better store."
• "Product selection was lacking with many bare shelves."
• "Early morning store is packed and they have 3 personal checkouts open and 1 cashier. Its 2 billion degrees in the store and this is the second time I have been in this store in 2 months and they still dont have what I need in stock."
• "It's unfortunate that this is the closest Target near me, I'll likely be venturing away from this branch in order to increase my chances of finding what I'm looking for."

Corporate Values

Pros:

• "Target is a very good place to shop... they donate to charity every time you purchase something there a charity for children."
• "Target is by far the best low cost chain, and the corporate climate is one of inclusiveness and social acceptance which I can totally get behind."
• "I totally concur with many of the other reviews on here. This target is substantially better than the Walmart across the street. It is really good and the customer service is really on point at this location."
• "So much better than Walmart! Never go to Walmart, Walmart = bad. It may cost a bit more, but at least you are getting better quality service."

Cons:

• "I really like shopping there but they've got a couple of racist employees working there."
• "They have to train these young people better. They have no respect or compassion."
• "Normal people do not recommend Target to each other. This simply does not happen in the real world."