"The food was really good. It was very affordable and it was made pretty quickly."
"We got the mixed platters and were not disappointed! Bowl was stuffed as were we!"
"Food is always fresh and on point."
"The meat is so well done it just melts in your mouth."
"The food is amazing, we ordered the platter with rice and flafal and it was delicious, everything was fresh and great flavor."
"Their food is always amazing."
"The food is consistently tasty."
Cons:
"The food was dry. The falafel was dry. The platters we got were dry dry dry :/"
"Food is terrible, sauce has definitely been watered down."
"The platters had barley any protein (chicken or gyro)."
"Not worth the high price anymore."
"The platters feels so empty, they give you the littlest bit of salad it’s sad."
"Their food has gone very far downhill since Covid struck."
"The food doesnt taste nearly as good as it used to, the portions are smaller."
Customer Service
Pros:
"The workers work very hard to maintain a wonderful and respectful establishment with smiles around the clock."
"Customer service is A1, the only reason I gave a 5 star is because of customer service. Food was ok, Juicy Platters is now how they used to be."
"The staff @ the Fir Lawn location is beyond friendly and courteous."
"Excellent customer service and tasty food! I was so appreciative."
"Staff was accommodating and kind to my dad, who had some trouble understanding how to order off the menu."
"The staff is always nice and pleasant when you come."
"Delicious halal food and friendly staff."
Cons:
"THE PERSON WHO IS ALWAYS ANSWERING THE PHONE is always saying that okay i will put the bbq sauces in the take out bag you requested...then 7 times already in different months..always handed a bag with disappointment."
"I didn’t realize how bad the food and the service."
"Delicious food and on the other hand very bad service."
"I worked at this place a few years ago and we used to give the best customer service… Today I wanted to order something and the person at the register wasn’t that friendly at any time."
"Went on Saturday afternoon and the cashier was rude as soon as I ordered my food."
"This place is getting sucks. I don’t recommend it to anyone."
"Service people are incapable of reading an order and giving you what you ordered."
Value for Money
Pros:
"It is fairly inexpensive considering how much food you get."
"Solid price for a huge portion - I ate about half before I was thoroughly full and am glad there is more!"
"You get a bang for your buck and will leave full."
"You get plenty of food for the price."
"They serve you decent sized portions."
"For the price, quantity isn't enough anymore."
"The price is bit higher then the other but if you get best gyro you don’t mind to pay little more."
Cons:
"Not worth the high price anymore."
"so they raise the price and give less portions. lost me as a customer"
"Since last year, they have reduced the portion drastically and is not worth visiting anymore."
"I really like this place the food is very good but sometimes I’m hesitant going because for almost 10 dollars they give a little bit of food."
"Food is expensive. Not enough food compare then price."
"The price is also higher than it used to be, and it looks like they have been putting smaller portions of food in the same sized container they have always been using."
"They have cut down on their portions a lot + raised prices."
Seating & Ambiance
Pros:
"Plenty of parking and plenty of seats to dine in."
"There is indoor and outdoor seating, sometimes limited."
"The place is super popular but has adequate parking and nice seating area outside."
"There were several tables for indoor and outdoor dining."
"There's free parking and places to sit inside."
"There is a nice outdoor seating area."
"It has a small seating space inside for around 15 people and a small seating space outdoor for around 10 people as well."
Cons:
"Not sure big fan of the seating space about 6 tables that can seat only 2 people per table indoors but about 3 tables outside that can seat 4 or more people per table."
"The only gripe I would have about this place is its location, it is a little inconvenient and seating is small."
"No indoor seating but have a lot of outdoor seating!"
"This is a small place, no dining inside."
"The only thing about this particular establishment is that it's kind of crowded and small, so if you go during lunch hours it'll be packed."
"It can get super crowded in there and there is nowhere to wait for your food."
"I used to love this place but recently they have reduced their meat portions and increased the price."