Bayard Cutting Arboretum Reviews Summary

Staff and Service

Pros:

• "Everybody who works here are great. The supervisors are all extremely kind, and everyone works together as a team."
• "The staff are really knowledgeable about the houses history and the plant life on the property."
• "The staff is very willing to answer a question and are very courteous."
• "Our Server Patty was so accommodating to our food allergies."
• "The staff is friendly and helpful."
• "The staff is very friendly and our tour guides (husband & wife duo), were absolutely wonderful."
• "Definitely a A+ on customer service."

Cons:

• "Usually I’ve always had a wonderful time here. It’s actually one of my favorite places to visit. We booked the tea event here and the waitress Tammy was beyond rude and completely unprofessional."
• "Ate at the arboretum's Cafe. They are understaffed but did a very good job."

Cafe and Food

Pros:

• "The tea, lunch, and baked goods at the Hidden Oak Cafe were all very nice."
• "Have some lunch at their cafe..the food is fresh and there is also outdoor seating overlooking the grounds and river."
• "The food was absolutely delicious."
• "Had lunch in the the restaurant and was surprised with the freshness of our sandwich and salads."
• "The little snack shop is great. One of our favorite things is the spinach quiche."
• "The Hidden Oak Cafe offers good food at affordable prices."
• "Lovely little cafe with quite a bit of scrumptious things to eat."

Cons:

• "Regarding the food, they have a large selection of cakes and sweets and a fair amount of wraps and sandwiches, all cold. I don't think anything is prepared at the location."
• "Food here is average."
• "Lobster bisque did not have any lobster it's mostly just the bisque."
• "They may still be figuring out 'tea.'"

Accessibility and Facilities

Pros:

• "If you have a NYS empire pass parking charges are covered."
• "Handicap accessible."
• "Free parking for seniors."
• "Plenty of parking, tours of the building and grounds may be arranged."

Cons:

• "Construction project makes access impossible for elderly or other persons with mobility issues."
• "It really pushes parking from the main building and it is difficult for some who have mobility issues to walk."
• "They made the parking lot way too far for the handicapped."
• "Nice place, but if you are going to charge people to enter, can you at least have real bathrooms??"
• "The only downside is the amount of mosquitoes and 8$ to park."
• "There is a $10 fee for parking that begins after Memorial Day, and runs through to the end of summer."

Grounds and Scenery

Pros:

• "Always a beautiful place to stroll by the river and enjoy the lovely flowers and trees."
• "Such a beautiful setting to walk and explore."
• "One of the most peaceful, beautiful places on Long Island and a glorious walk along the river."
• "Unbelievably well kept. Tons of trails, incredible water views, nature at its best."
• "Gorgeous property, w a big manor house, carriage house, gardens, fields, pond, river walk."
• "Beautiful grounds to walk around, benches to sit and take in the scenery."
• "The grounds are so well maintained, the gardens/scenery are manicured yet preserve their natural beauty."

Cons:

• "Due to COVID quite a few things are closed."
• "Closed trails (more than one on this trip) need to be restored, and should be clearly marked farther ahead that they are a dead end."
• "Lots of areas were closed I guess due to covid and close proximity in that area."
• "Paradise Island is closed right now."
• "Some of the exhibits were closed, as I visited 'off-season.'"
• "The only thing that bothers me is the current construction."