"If you're a Seinfeld fan it's a must-visit place to take some pictures and grab some lunch."
"This is an iconic diner for all us Seinfeld fans."
"Cool to see the shot of the restaurant outside that's often seen in Seinfeld."
"Seinfeld Fans, Tom’s is definitely a big slice of TV nostalgia!"
"If you're a Seinfeld fan they have super cool memorabilia all around!"
"Recognize the exterior from the Seinfeld show."
"You'll find Seinfeld posters and magazines all over the place, reminding you that the diner was once used as the show's restaurant spot."
Cons:
"If you're going here to see what it was in Seinfeld, you'll be underwhelmed."
"Food was garbage, the owners are rude, I’m pretty sure the only reason this place is still open is cause their sign was in Seinfeld."
"Nothing special about the place unless you are such a huge Seinfeld fan."
"Important: Seinfeld used just the external image of the place, the interior is made in studio, totally different so it has no value for Seinfield fans."
"The inside is not as expected."
"Just the outside is the same though.. inside is totally different.. there are lots of memorabilias from the show inside."
"Their main thing is being 'Seinfeld’s diner'. So, if you are a fan of this show, you will love the memorabilia."
Service Quality
Pros:
"Staff were friendly and professional."
"The waiter was very attentive even though the place was packed."
"EXCELLENT service, very friendly staff, and quick turnaround!"
"Service was perfect, I enjoy my time there."
"Service is awesome! Staff is awesome!!"
"The service was very good as well, fast and very polite."
"Our waitress was great."
Cons:
"The cashier wasn't as friendly."
"one of the waitress was being very rude towards my husband."
"Service was horrible. The waitress forgot about us."
"The staff was nice, but the boss (maybe owner?) was super rude to a friend who wasn't aware of how tips worked in the US."
"Staff was very busy talking to each other and pretending to be playing basketball which was very strange."
"Overall terrible service. Loud fat guy forgot half our food and ignored us after dropping some of it off."
"The service is also subpar."
Food Quality
Pros:
"Food came out hot and fast and was delicious."
"Great Cheeseburger! And super sweet and chocolatey chocolate milk shake!"
"The vegetable soup was really good actually. I’d give it a solid 8.8 /10"
"The food was pretty good."
"The food is delicious and reasonably priced, refills for coffee are possible."
"The burgers were juicy, flavorful, and cooked to perfection."
"Delicious Food at affordable prices especially for NYC."
Cons:
"Most of the food received was overpriced, very low quality and IMO they should be embarrassed for serving it."
"The food was tasteless. Not seasoned at all."
"Food was garbage, the owners are rude, I’m pretty sure the only reason this place is still open is cause their sign was in Seinfeld."
"The food was fine. Normal diner food. Very average breakfast sandwich with sausage, egg, and cheese."
"Food is regular quality, nothing special and definitely overpriced."
"The food was underwhelming."
"Food was horrible. For fish and chips they serve an obvious frozen fish patty on a burger bun and some fries."
Ambiance and Location
Pros:
"Interior and atmosphere is nice and lively, bustling with lots of students."
"The atmosphere was buzzing, and as a Seinfeld fan it was fantastic."
"The atmosphere was awesome. So many pics on the wall to look at."
"It was a rather mellow and nice atmosphere, and the diner felt extremely friendly for anyone that may bring their kids."
"Inside is cozy."
"The atmosphere deserves a 5 star rating - many photographs and knick knacks on the wall for you to check out."
"An iconic place in the Upper West Side of New York."
Cons:
"The place was sort of run down especially the bathroom."
"Arranged with small booths to fit as many people as possible, people seemed bothered, probably because of many tourists."
"The place is dated and it shows."
"The place is too crowded, with corridors that are too narrow so that they can fit as many tables as possible."
"The place feels somewhat run-down, for example the 'out of order' signs on the functioning bathrooms and the state of the cutlery."
"The inside is much smaller than the fictional 'Monk's'."
"The place is too crowded, with corridors that are too narrow so that they can fit as many tables as possible."
Price and Value
Pros:
"Prices are as cheap as they get in Manhattan."
"1 hr Parking close by for $2.50 metered."
"Prices were reasonable."
"The food is great, not too $ considering its NYC."
"The food was reasonably priced and very tasty."
"Very cheap prices for what I would consider the best of the best when it comes to classic diner style food."
"Considering the quality and portion sizes, the prices at Tom's Restaurant were reasonable."
Cons:
"A little container of ranch, no more than 3 thimbles, cost $2.50! Insanity at its finest."
"Extra charge for paying with card- at least they have an ATM inside the diner."
"Paid $33 for 'the best sirloin in NY' and it was mostly gristle and fat."
"Really! $23 dollars for several pieces of meat, tons of rice and tons of vegetables from a can."
"We were essentially forced to pay in cash, as using a credit card had a 3% fee."
"The cost was crazy and I’m rating it 1 star. I paid $18.75 for a vegan burger that came with nothing."
"They only accept cash, but there's an ATM inside."