Tom's Reviews Summary

Category: American restaurant New York

Address: 2880 Broadway, New York, NY 10025, USA

Phone: +12128646137

Rating: 4.1
based on 289 reviews.

Seinfeld Nostalgia

Pros:

  • "If you're a Seinfeld fan it's a must-visit place to take some pictures and grab some lunch."
  • "This is an iconic diner for all us Seinfeld fans."
  • "Cool to see the shot of the restaurant outside that's often seen in Seinfeld."
  • "Seinfeld Fans, Tom’s is definitely a big slice of TV nostalgia!"
  • "If you're a Seinfeld fan they have super cool memorabilia all around!"
  • "Recognize the exterior from the Seinfeld show."
  • "You'll find Seinfeld posters and magazines all over the place, reminding you that the diner was once used as the show's restaurant spot."

Cons:

  • "If you're going here to see what it was in Seinfeld, you'll be underwhelmed."
  • "Food was garbage, the owners are rude, I’m pretty sure the only reason this place is still open is cause their sign was in Seinfeld."
  • "Nothing special about the place unless you are such a huge Seinfeld fan."
  • "Important: Seinfeld used just the external image of the place, the interior is made in studio, totally different so it has no value for Seinfield fans."
  • "The inside is not as expected."
  • "Just the outside is the same though.. inside is totally different.. there are lots of memorabilias from the show inside."
  • "Their main thing is being 'Seinfeld’s diner'. So, if you are a fan of this show, you will love the memorabilia."

Service Quality

Pros:

  • "Staff were friendly and professional."
  • "The waiter was very attentive even though the place was packed."
  • "EXCELLENT service, very friendly staff, and quick turnaround!"
  • "Service was perfect, I enjoy my time there."
  • "Service is awesome! Staff is awesome!!"
  • "The service was very good as well, fast and very polite."
  • "Our waitress was great."

Cons:

  • "The cashier wasn't as friendly."
  • "one of the waitress was being very rude towards my husband."
  • "Service was horrible. The waitress forgot about us."
  • "The staff was nice, but the boss (maybe owner?) was super rude to a friend who wasn't aware of how tips worked in the US."
  • "Staff was very busy talking to each other and pretending to be playing basketball which was very strange."
  • "Overall terrible service. Loud fat guy forgot half our food and ignored us after dropping some of it off."
  • "The service is also subpar."

Food Quality

Pros:

  • "Food came out hot and fast and was delicious."
  • "Great Cheeseburger! And super sweet and chocolatey chocolate milk shake!"
  • "The vegetable soup was really good actually. I’d give it a solid 8.8 /10"
  • "The food was pretty good."
  • "The food is delicious and reasonably priced, refills for coffee are possible."
  • "The burgers were juicy, flavorful, and cooked to perfection."
  • "Delicious Food at affordable prices especially for NYC."

Cons:

  • "Most of the food received was overpriced, very low quality and IMO they should be embarrassed for serving it."
  • "The food was tasteless. Not seasoned at all."
  • "Food was garbage, the owners are rude, I’m pretty sure the only reason this place is still open is cause their sign was in Seinfeld."
  • "The food was fine. Normal diner food. Very average breakfast sandwich with sausage, egg, and cheese."
  • "Food is regular quality, nothing special and definitely overpriced."
  • "The food was underwhelming."
  • "Food was horrible. For fish and chips they serve an obvious frozen fish patty on a burger bun and some fries."

Ambiance and Location

Pros:

  • "Interior and atmosphere is nice and lively, bustling with lots of students."
  • "The atmosphere was buzzing, and as a Seinfeld fan it was fantastic."
  • "The atmosphere was awesome. So many pics on the wall to look at."
  • "It was a rather mellow and nice atmosphere, and the diner felt extremely friendly for anyone that may bring their kids."
  • "Inside is cozy."
  • "The atmosphere deserves a 5 star rating - many photographs and knick knacks on the wall for you to check out."
  • "An iconic place in the Upper West Side of New York."

Cons:

  • "The place was sort of run down especially the bathroom."
  • "Arranged with small booths to fit as many people as possible, people seemed bothered, probably because of many tourists."
  • "The place is dated and it shows."
  • "The place is too crowded, with corridors that are too narrow so that they can fit as many tables as possible."
  • "The place feels somewhat run-down, for example the 'out of order' signs on the functioning bathrooms and the state of the cutlery."
  • "The inside is much smaller than the fictional 'Monk's'."
  • "The place is too crowded, with corridors that are too narrow so that they can fit as many tables as possible."

Price and Value

Pros:

  • "Prices are as cheap as they get in Manhattan."
  • "1 hr Parking close by for $2.50 metered."
  • "Prices were reasonable."
  • "The food is great, not too $ considering its NYC."
  • "The food was reasonably priced and very tasty."
  • "Very cheap prices for what I would consider the best of the best when it comes to classic diner style food."
  • "Considering the quality and portion sizes, the prices at Tom's Restaurant were reasonable."

Cons:

  • "A little container of ranch, no more than 3 thimbles, cost $2.50! Insanity at its finest."
  • "Extra charge for paying with card- at least they have an ATM inside the diner."
  • "Paid $33 for 'the best sirloin in NY' and it was mostly gristle and fat."
  • "Really! $23 dollars for several pieces of meat, tons of rice and tons of vegetables from a can."
  • "We were essentially forced to pay in cash, as using a credit card had a 3% fee."
  • "The cost was crazy and I’m rating it 1 star. I paid $18.75 for a vegan burger that came with nothing."
  • "They only accept cash, but there's an ATM inside."

Thanks! Your review is awaiting moderation.