Atomic Wings Reviews Summary

Food Quality

Pros:

• "The food taste good, and I personally love their boneless wings, waffle fries, tator tots, and burgers."
• "Honestly i don't even know where to start.. first of all the food was AMAZING."
• "The medium buffalo wings, and they were exceptionally good – the perfect balance of heat and flavor."
• "Wings are very crispy very juicy it taste fresh."
• "Food was pretty damn good and freshly made. Wings were huge, fries were crispy and the sauce portions were great."
• "Honestly best wings I've ever had."
• "The chicken wings were absolutely delicious, cooked to perfection."

Cons:

• "The chicken was literally sitting in a pool of oil.. the pressure of my fingertips alone caused oil to seep out of the chicken."
• "Worst place ever they put chicken over rice meat into the quesadillas."
• "The wings are dry, the fries are undercooked and the store bought ranch sauce is just terrible."
• "Wings were just meh. Not as crispy as they should be."
• "Buffalo Wings Smells it should be tangy wings and now tasty. Food quality is bad not fresh, chicken tenders are so hard to chew."
• "The atomic flavor is waay too spicy, but it's not the flavorful kind of spice that is fun to eat."
• "The wings were soggy and not done at all. The skin was loose and gelatinous."

Customer Service

Pros:

• "Just visited this spot and Nin? Was working, works fridays and Saturdays so sorry if i butchered the name i’m a lil hard of hearing. Best service, so accommodating and sweet!"
• "Made a visit on a Sunday, made a pretty big order...which made them forget to add my onion rings. BUT when I called back they were more than happy to send them to my house which made up for it!"
• "The owner seems to be very active and from my experience is definitely a people person."
• "What truly stood out was the outstanding customer service – attentive, friendly, and truly made the visit memorable."
• "Amazing Food, Super Fast Delivery. The delivery guy was so kind & polite."
• "The front staff are so nice and kind. Everytime they always take care of the customers which makes me always come back."
• "The staff was really nice with giving recommendations for wings."

Cons:

• "We call and they don’t care."
• "Theses guys are very rude. Went in to make an order. Save your money for somebody that actually respect your money."
• "Also the customer service sucks. I was waiting 30-35mins inside for my food."
• "Horrible service. I wait 2 hours for my delivery, and the lady at the register didn’t pick up any phone calls."
• "Ordered through uber eats. 1.5 hrs later no food or updates in the app. After calling 3 times they BLOCKED my number."
• "Wow what a bad experience. When I ordered my food the lady that took my order advised the order would be ready in 15 mins. 40 mins past and the food wasn't ready."
• "The worst customer service! They always send the order with a missing item, the wrong order!"

Cleanliness & Atmosphere

Pros:

• "Clean environment, fresh and well-baked food."
• "This place is BOMB! I'm not much of a wings gal, but when I tried these they were delicious."
• "It’s a nice place. The food taste amazing."
• "While waiting i sat down and enjoy the calming atmosphere and the color theme of the establishment."
• "Fresh. Quick. Clean. The sauces we're excellent the mozzarella sticks were cheesey and cooked to a delight."
• "The staff is super nice and friendly."
• "First time in atomic wings at hillside and YOU have to go! It’s the cutest little spot with amazing food."

Cons:

• "Alright, here’s the deal, this spot used to be really good... however while the quality of the food hasn’t completely plummeted the tidiness and cleanliness of the restaurant has went down tremendously. Flys everywhere."
• "This place has really gone down hill!"
• "CUSTOMER BEWARE!! UNDERCOOKED FOOD!! GOT ME BADLY SICK THE NEXT DAY!!"
• "I’m giving 1 star because the sanitation grade C which is unacceptable."
• "By far the worst experience I ever had with any restaurant."
• "Chicken was cold and nasty. Ordered the combo and didn’t get my fries."
• "These were the worst wings I've ever had."

Order Accuracy & Wait Time

Pros:

• "Amazing food and such good service. I always recommend ordering over the phone before getting there because the wait time is 30+ min."
• "I don't have to wait much, and food is always ready in a timely manner."
• "On top the food was absolutely well done just as instructed. no mistake not soggy."
• "The Wings are HALAL as well as everything else."
• "Their mango Habanero and sweet and tangy flavored wings are my favorite."
• "Food is fresh and delicious."
• "Good taste plus it halal!!"

Cons:

• "I've ordered 10 pcs of wings and got only 5."
• "I waited about 36 mins to get wings and there was no one else in front of me in the store."
• "Horrible service. I wait 2 hours for my delivery, and the lady at the register didn’t pick up any phone calls."
• "Ordered for pickup, gave them an HOUR to get our food together and when we showed up they realized they gave our food away."
• "Ordered via Door Dash....waffles fries were missing and so was the dipping sauce I paid for! Called the restaurant...no answer!"
• "I ordered 12 wings and was only given one blue cheese when I ask for another one they said I had to pay $1.25."
• "Two of the items I ordered came in the wrong flavors and the third item was missing entirely."