Empellon Reviews Summary

Service

Pros:

• "Service is impeccable. Manager was hands on in getting us seated."
• "The wait staff were very friendly and accommodating."
• "Service was prompt and courteous."
• "The service was wonderful."
• "The service was phenomenal."
• "Service here is simply divine. Perfect timing and the food comes out rapidly, hot and fresh."
• "Service is friendly and professional."

Cons:

• "The wait staff was horrible. Very pushy, almost forcing us to order on their time."
• "Disappointing experience on 5th October 2022. Insensitive hostess and bearer."
• "Very poor customer service and ruined the vibe of our outing to be honest."
• "The service was brutal, we had to flag someone down after being seated for 15 minutes without a waitress or even glass of water offered."
• "The people were extremely rude that we worked with."
• "The service was glacially slow."
• "In addition to disappointing food, the service was very sporadic."

Ambiance

Pros:

• "Interesting venue with two floors."
• "The decor, ambiance and overall feel of Empellon is a nice vibe."
• "The space is set up very eclectic with a nice soft ambience."
• "The restaurant itself had a very nice ambiance about it."
• "Very nice spot - fantastic ambience! Really enjoyed the vibe here."
• "Nice atmosphere, good drinks, and an amazing avocado dessert."
• "The atmosphere was so serene and relaxing."

Cons:

• "I found it a little bit disjointed."
• "Music choices were kinda strange too, which made me question the vibe of this upscale and expensive restaurant?"
• "It is very noisy, hard to hear your dining companion."
• "The place is very loud and hard to have conversation."
• "As noted by many other reviewers, it’s very noisy inside. If you want to have a decent conversation expect to yell."
• "A star off for atmosphere as it's a touch stuffy."
• "Sat our party of 5 at a table closest to the kitchen, spent the evening getting run into by wait staff trying to navigate around us."

Food Quality

Pros:

• "Incredible food and service on a recent Saturday night at Empellon midtown."
• "The seasoning was on point, the temperature was perfect and it was a wonderful experience."
• "Im not a taco person, but these converted me into a lover! The food was great, and we ordered one of every taco on the menu for fun (p.s., the hashbrown taco was to die for!), and the drinks were soo amazing!!"
• "The el pastor is juicy and tender. authentic mexican flavors and very fresh and well executed."
• "The skirt steak and the smoked black cod app were both excellent."
• "The food has so much flavor and everything from appetizers to desserts were delicious."
• "The food was outstanding. I had the skirt steak with the guacamole appetizer. Steak was cooked to perfection and the appetizer was a flavor journey with many different unique sauces."

Cons:

• "I don't understand what it was. Very disappointing."
• "King salmon salsa was bland in comparison, and would benefit from being served with salty chips."
• "The flavor is still lacking, presentation is literally the same quality as Taco Bell."
• "ALL the food is extraordinarily pricey for what you get."
• "The crab nachos were dry and boring, the fish tacos were ok, but completely unjustifiable at $20, and the beef tacos were no better than Taco Bell."
• "The corned beef tacos get points for originality but unfortunately weren't so tasty."
• "The fish was completely overcooked."

Price

Pros:

• "The restaurant offers a $38 prefix lunch menu with adders for some specialty items."
• "They offer a lunch special for $42 which includes appetizer, entree and dessert. Great deal!!"
• "The lunch set was a good deal with tasty and beautiful food with portions that are just right."
• "They've changed up the lunch menu and made it prix fixe - but for apps, main, and dessert it's $39 which for midtown upscale dining is quite a good deal."
• "Prices are comfortable for a nice setting as well."
• "The place is a bit pricey but considering the neighborhood it is in, it is probably similar to other restaurants."
• "Definitely worth the money if you are willing to pay a lot for a special experience."

Cons:

• "The prices are a little bit high for tacos but more standard for entrees (in Midtown)."
• "The prices were absolutely too high for the portions."
• "Yeah, portions are really really small compared to the price."
• "The prices here are incredibly high for what they give you."
• "It’s also wildly expensive. $20 for two tempura fish tacos."
• "The prices are enormous for the size of the dishes."
• "Anywhere I pay almost $15 for one beer is too stupid to return to."