Chico's Mexican Grill Reviews Summary

Food Quality

Pros:

• "Food is amazing and so are the drinks."
• "Home made food and taste, like you were eating a Mexican family's home."
• "Food was delicious! Street Corn was incredible, as was the queso! Fajita mixa was bomb, the ribs perfect!"
• "The coconut flan and tres leche cake were delicious."
• "The food is really some of the best Mexican food I have had."
• "Everything here is fantastic: food, drinks and service."
• "There is nothing better than finding a small family run restaurant that has great food."

Cons:

• "Did Not like the flavor of the food at all."
• "I was halfway through my burrito when I noticed a long dark strand of hair."
• "This was the worst excuse for Mexican food I have ever had."
• "The chiles rellenos were cold in the middle and flavorless."
• "The food was mediocre, at best, and unreasonablely overpriced."
• "The Tamale dough was overworked."
• "While chewing on an enchilada, I hit something rather hard and pulled a small wad of ribbon-like metal out of my mouth."

Service

Pros:

• "Staff (Sophia) was great with our two kids."
• "Enjoyed the food and the staff was extremely friendly."
• "Staff and owner are friendly and happy to serve!"
• "The staff is always nice, the good is phenomenal."
• "The staff is always very friendly and helpful."
• "Excellent service, even with a crowded room."
• "Amazing service. Kyle was our waiter and he was very nice."

Cons:

• "We should have left when not one of the 6 or so staff members would stop talking in the back and offer to see if we wanted help."
• "The staff must all be first-timer waiters and waitresses because it took forever to get our drinks."
• "The service was very slow and unorganized."
• "It was the service, however, that made our dinner truly terrible."
• "First time at chicos the first waitress was very rude food took forever to come to the table."
• "Service was terrible. Waited 15 minutes to get our first order of beer."
• "Worst service I ever received."

Atmosphere

Pros:

• "It’s truly the place where everybody knows your name."
• "This restaurant is 5 stars in all categories, food, service and atmosphere."
• "They have a beautiful atmosphere inside the restaurant and then there outside patio with palm trees absolutely love."
• "Casual yet nicely decorated."
• "Great music and it’s like you are on vacation mode."
• "Table's and chairs painted with Mexican atmosphere."
• "It is incredibly gorgeous throughout the entire restaurant."

Cons:

• "Though it gets pretty packed on Friday/Saturday nights and there could be a bit of a wait."
• "The only negative is when seated outside, the sound of the train when it passes can be quite loud!"
• "The reason for my 4 star review is because the flying beetles that were constantly flying around the table area outside at patio area."
• "Problem with that if you sit outside you can't have a conversation as the music is way too loud."
• "But the managers attitude is why I am giving such a low rating."
• "Service was poor and to have to pay a mandatory tip for someone who ignored our requests."
• "Long wait for drinks from the bar when you can count the customers on both hands, rude wait staff."

Value

Pros:

• "First of all the food is out of this world good (even better because of their prices)."
• "We felt it was reasonably priced too!"
• "Great food great prices."
• "Food always fresh, properly prepared and a great value for the price."
• "Great Tex-Mex at a great price!"
• "The food is AMAZING! HONESTLY worth ever 5 star."
• "Always a great place to go with friends."

Cons:

• "The meal was a pricey 62 bucks without tip."
• "Spent over $70 for a couple margaritas, a couple appetizers, and a piece of cake we never got."
• "Portion was the size of a high school meal."
• "The food was good, but the service was slow and made mistakes."
• "Prices are very high, especially for the low quality of food."
• "Slow service and the food is really subpar and expensive."
• "3 adult entrees for $81.00 plus app and dessert."

Drinks

Pros:

• "If you’re looking for a great margarita and awesome food, chicos is the place to go."
• "Very good food and Drinks when I go with my wife."
• "They also have a variety of tequila and different margaritas."
• "Margaritas are amazing."
• "Takeout margaritas are strong and delicious."
• "Drinks were excellent, especially the spicy margarita!"
• "The Margaritas are the best!"

Cons:

• "First of all; the worst beer on tap I ever had."
• "The house margarita was good as well."
• "The Cadilla(it’s spelled this way on the menu) Margarita lists Grand Marnier as an ingredient. It was missing."
• "With about 20 different varieties of margaritas it looks like they focus more on the drinks than the food."
• "They charged a 4% credit card fee."
• "The Tierra Y Mar was salty too."
• "The flavors were good but I kept getting the feeling my food had been microwaved."