Estrellita Poblana Reviews Summary

Category: Mexican restaurant

Address: 2231 Westchester Ave, Bronx, NY 10462, USA

Phone: +17185187425

Rating: 4.2
based on 153 reviews.

Food Quality

Pros:

  • "The BIRRIA TACOS and they where sooooo good!! I’ll Give them a 10/10."
  • "Both hubby and I had the burritos. I had steak which was tender and flavorful and hubby had the chicken which he said and I quote; 'The flavors are insane'."
  • "The food and drinks are absolutely perfect!!"
  • "The Mexican food was authentic; beautiful, and so delicious."
  • "Everything we order was delicious."
  • "The food is authentic and outstanding."
  • "Big servings of good Mexican food in an inviting setting."

Cons:

  • "The enchilada was horrible. The sauce tasted burnt and in the enchilada wrap itself there was like a bay leafs with a stems so I almost choked on it."
  • "I ordered the ceviche and they gave it to me with saltine crackers and a whole bunch of cucumbers in it... overpriced and disgusting."
  • "The mole tasted like it's been too long in the fridge."
  • "The chicken in the enchiladas was too dry and bland for me."
  • "Horrible place I order tacos never in the 3 years I been ordering that send me horrible dry tacos with onions only."
  • "I ordered a cemita and is the size of a torta. To small and the chicken was old and hard to bite."
  • "Unfortunately they weren’t that good and my tortillas were soggy and fell apart quickly."

Service

Pros:

  • "The staff are friendly. I mostly spoken with the person who deals with delivery orders and pick up. Incredibly nice, patient and kind."
  • "Our waitress, (I wish I had asked her name) was wonderful. Very attentive, pleasant and always made sure we were ok."
  • "I am amazed at the amount of dedication they give their customers."
  • "As soon as I walked in, I was greeted and seated right away."
  • "Our waitress was very nice and patient."
  • "Every worker was kind and helpful."
  • "Our lunch was enjoyed to the maximum, thanks to Jonás who was amazingly helpful and made us feel so welcome!"

Cons:

  • "The service was not ok. The waitress was playing with her phone with her back turned to me and I was ready for another Corona!"
  • "The SERVICE was not really great... we requested the check several times for about an hour and it just simply never came our way."
  • "Takes a long time to get your food ready."
  • "The waitress looked too stressed and made me stressed."
  • "However the customer service was awful."
  • "The server are the not the greatest. They need to be little nicer."
  • "The service sucks. It takes too long to bring the food or to even come with the dessert."

Ambiance

Pros:

  • "Ambiance is not short of a taste of mexico,,and the rear patio is a beautiful space."
  • "The vibes and atmosphere were amazing."
  • "The atmosphere was nice, the place was very clean and well kept and the decoration on point."
  • "Such a beautiful place."
  • "The spot is cute with all the Mexican decorations."
  • "The atmosphere and decorations are amazing so is the mariachi band."
  • "Cozy spot whether it's a date or family outing."

Cons:

  • "There were flies all over the restaurant... There was a Frecking FLY in MY DRINK that I was served."
  • "The place was pretty overcrowded."
  • "I think they use American products because some stuff tastes American."
  • "No more free chips and salsa. This is cheap and shameful move by the owner."
  • "The service in this place is horrible."
  • "I just came out from estrellita poblana from westchester ave and im really angry i was waiting for my order of quesadillas with french fries and i had to cancel the order because i saw the cooker putting his hand without gloves to the fries and that's so nasty."
  • "It is pretty empty on a saturday afternoon but maybe due to it startung to get cold out."

Value

Pros:

  • "One of my favorite Mexican Restaurant in the bronx. Love the services and the food is awesome."
  • "It is inexpensive and their dishes are delicious."
  • "Authentic Mexican dishes and tacos at a reasonable price."
  • "They have daily specials which are excellent, a breakfast menu and fantastic drinks."
  • "Beautiful place great service and food love their Mexican coffee it have a taste of cinnamon."
  • "Estrellita Poblana is a GO TO place! The 6 train leaves you just a few steps from the restaurant."
  • "Great food great service nice ambience…what are you waiting for? Go now!!!"

Cons:

  • "I dont understand why they charge a 4% for using a debit or a credit card, if they still doing this I will stop going to this place."
  • "Charged us $100.00 for 9 tacos, 2 palomas, a shot of don julio and guacamole."
  • "I order a plate of Pork Chops and beans, the lady said it was $20? I was surprised because just about a month ago the order was $12.95 and that was the price on the website."
  • "I pay almost $90 dollars for my food some and they send me all burn quesadillas."
  • "Presentation of some of the food was not true to what the menu specified. Guac appetizer was overpriced for a supposed large portion."
  • "HORRIBLE for delivery! Food is ALWAYS delayed by 1-2 hours and at times even 3."
  • "However, watch out BECAUSE the restaurant when you go in person has completely different pricing than on this site."

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