Blaze Pizza Reviews Summary

Staff and Service

Pros:

• "The entire staff is awesome, very friendly and courteous."
• "B and key we’re great employees they made me feel like family from start to finish."
• "Mery was an amazing worker! She was polite, funny, & just overall positive."
• "Guy, Ryan, Keion, Prince, and Uri handled everything efficiently, professionally, and with a positive attitude."
• "The staff is super friendly and great service as well."
• "Andre was awesome! He made sure to ask me if my order was correct."
• "The staff at the Willowbrook location are extremely kind and always happy to help."

Cons:

• "The staff is all young kids who are rude and disrespectful."
• "Rough experience and I don't plan on going back."
• "Terrible experience from start to finish."
• "But the two workers today were incredibly rude, and I was one of 4 customers in the store, so it wasn’t out of stress from being busy."
• "Almost everyone was on their phone, talking, and being chaotic."
• "The problem we had twice now is they blast music like it’s a nightclub."
• "The staff may have been tired from a long day because they were not very friendly at all, one was actually rude when I asked about the fountain soda."

Food Quality

Pros:

• "In addition to the pizza being delicious, the staff was also very friendly and inviting."
• "It’s seriously delicious! Super fresh cause you customize it yourself and it’s made while You wait."
• "The ability to build your own pizza and add as many toppings as you’d like is awesome."
• "Build your own fast fire'd pizza. Does it get any better than that? I don't think so."
• "The pizza here is greatly priced and DELICIOUS!"
• "That pizza was so good. I love how this employee “Jay” cooked my pizza!!!"
• "The pizza at blaze tastes so good. I love to build my own pizza with different toppings for a flat rate."

Cons:

• "Burnt pizza."
• "To top it off the pizza was not left in long enough and was VERY soggy."
• "Most pathetic looking, crappiest tasting pizza I've ever seen."
• "When I picked up my pizzas it was burnt on one side."
• "Then when I get it out of the oven it was soggy."
• "The family of 3 next to us was very disappointed also that their pizza was burnt."
• "Pizza lacked any sort of seasoning and they didn't include any of the 'add on' options we chose."

Cleanliness and Atmosphere

Pros:

• "This location is well kept and stocked frequently."
• "The ambiance of the place is really nice especially with an employee like Mery."
• "Great place, clean and neat."
• "The area was clean and my food was made with smiles and quick timely matter."
• "Such a great atmosphere all around!"
• "The gluten-free pizza’s were excellent. Soft and chewy crust."
• "It's the best place to eat at when visiting willowbrook mall."

Cons:

• "Every table was littered with garbage on top and on the ground."
• "Tables dirty, half of the drinks didn’t work. Ice machine wasn’t making any ice and leaking massively."
• "However, the place was pretty dirty you can't miss all the dust by where the drinks and napkins are located."
• "Garbage piled high out of cans."
• "The trash can area was overflowing with trash."
• "While waiting in line for 15 minutes I did not see a single team member wipe down anything."
• "The soda fountain area was sticky and covered in straw wrappers."