Castell Rooftop Lounge Reviews Summary

Service

Pros:

• "Drinks were very good, arrived relatively quickly and service attentive."
• "They were very accommodating to our two ppl party."
• "We got the V Day Package: 2 drinks (cava 👍🏽 & sangria 👍🏽) BBQ chicken sliders, scallop crudo, charcuterie, and cream puffs for dessert. All for $100. We were full! The food was great, service excellent, nice rooftop view... no complaints at all!"
• "I don’t often leave reviews, but I wanted to do my part to recommend this wonderful place."
• "Love this place everyone who works here is super friendly and there’s a real camaraderie amongst them which I appreciate."
• "The service all the way around was delightful... All very attentive!"
• "All of the staff was very accommodating to us and served us quickly and with a smile."

Cons:

• "Incredibly pretentious atmosphere and poor staff, particularly for the quality of the hotel below it and the amenities within."
• "We were shocked at how rude our waitress was."
• "The staff was incredibly rude and unprofessional, with no accommodations whatsoever."
• "Service was incredibly slow yet there were multiple servers standing around doing nothing."
• "Very bad service! The guy who served us drinks forgot about one of the two we ordered."
• "Service, unfortunately, was absolutely inattentive."
• "The service could be better, we had to follow up a few times."

Food & Drinks

Pros:

• "Drinks were very good, arrived relatively quickly and service attentive."
• "We got the V Day Package: 2 drinks (cava 👍🏽 & sangria 👍🏽) BBQ chicken sliders, scallop crudo, charcuterie, and cream puffs for dessert. All for $100. We were full! The food was great, service excellent, nice rooftop view... no complaints at all!"
• "Ordered beef sliders and salmon flat bread pizza and both were amazing."
• "The eggplant dip with pita and the zucchini flatbread was good."
• "Drinks all tasted good and had a good ratio of alcohol, not too weak but not too strong."
• "Night cap espresso martini was delicious."
• "The food was delicious. I’m a huge fan of breads & cheeses… the house made ricotta was out of this world best ricotta I ever had."

Cons:

• "The drinks were mediocre and the food seemed like an afterthought just to gain the label of 'restaurant'."
• "Chicken skewers were super bland."
• "Ricotta and fig crostini was ok. Only 2 small pieces of fig included."
• "The cocktails feel justifiably 'over' priced."
• "The drink prices are a little steep."
• "The Cavitche we ordered wasn't good tasting and wasn't a Cavitche at all.."
• "The ceviche was awful, too fishy and not very flavorful."

Ambiance & Location

Pros:

• "Not the best view, but you get the typical 'surrounded by buildings' NY vibe."
• "Very nice atmosphere, great views, good drinks and food."
• "The rooftop is a nice break from the garbage lined streets."
• "Very sophisticated and grown. A bit on the pricey side but worth it with the roof top balcony."
• "Great ambiance and view!"
• "Really neat rooftop location."
• "Nestled in a prime midtown location with great views, ambience and the decor was excellent."

Cons:

• "Come here and find out what it feels like to be an inconvenience to the business you’re providing patronage to."
• "The rooftop is covered which is nice but you can’t see outside which is a bummer."
• "This place is pretty pricey and not exactly the scenic ‘rooftop’ you would expect."
• "Only one good thing about this place is the view."
• "The whole place wreaks of pretence when it's actually quite a boring little bar with little to no view as it's dwarfed by the other buildings."
• "Firstly it's not so much a rooftop bar but more of a balcony."
• "Too expensive and not a great rooftop experience."