The Dermatology Specialists- Jackson Heights Reviews Summary

Staff Professionalism

Pros:

• "Martha Torres, PA-C was great and amazingly helpful."
• "Dr. Hashim really listened to my concerns and the office was really nice and welcoming."
• "The staff was very friendly knowledgeable and honest."
• "The provider I met with, a PA, was very professional and thorough and performed a better annual skin check that was more thorough than the MD I used to see."
• "Meagan Maniscalco is the best dermatologist I ever had."
• "Dr. Hashim was extremely professional and reassuring during my visit."
• "Today I had an appointment with Meagan and it was incredible how professional and kind is this lady."

Cons:

• "There is just one receptionist upfront that has a NASTY attitude the two times I've been there with my husband."
• "Front desk lady doesn’t know how to smile and how to talk nice with the patients."
• "The vibe at the Jackson Heights location was colder than a morgue."
• "Horrible place, very loud people at the front desk, so obnoxious."
• "The front desk staff blond woman is rude and dismissive."
• "She lacks patience, sympathy, politeness and professionalism."
• "This lady is the worst front desk person that I have ever encountered throughout the many clinics that I have ever visited in the New York city."

Clinic Environment

Pros:

• "I was really surprised by how spacious, clean and professional this place is!"
• "Very clean and tidy place."
• "Indescribably incredible dermatologists, welcome staff, a relax waiting area foyer, and magnificent state of the art medical equipment."
• "The bathroom was SUPER clean!"
• "The office was clean."
• "Super clean, very efficiently run new office."
• "It’s super clean."

Cons:

• "Parking is a bit of a problem as that area and street are extremely commercial so get to your appt early to look for metered parking."
• "Two reception desk staff were wearing masks on their chins and one was wearing it below her nose."
• "Literally every time I have been here, they are loudly criticizing other patients within earshot of everyone in the waiting room."
• "They leave you waiting for a long time while they’re chatting in the corner."
• "Make sure not to go to these people at all. They're all extremely unprofessional."
• "However, the major reason why I could not give this location a 5 stars is due to my interaction with one very rude front desk staff."
• "I had previously gone here and they were ok, I had an appointment scheduled on a Sunday. Apparently they had a water pipe emergency. They never called me to cancel."

Medical Care & Treatment

Pros:

• "Highly recommend seeing Dr. Torres!!!"
• "I would recommend anyone who has a condition with problems skin visit her."
• "I had an amazing experience with Dr. Peter Hashim. He is very patient, listens to your problems and issues you’re going through and advises his professional consult."
• "Dr. Hashim provided the cause and the medication."
• "Ms. Maniscalco, the physicians assistant who met with is, was personable, knowledgeable and seemed to really care about our situation."
• "Dr. Choudhury was thorough, concerned, attentive & addressed condition from the root of the cause."
• "She knew exactly what she was looking at when she examined my skin condition and quickly recommended a treatment for it!"

Cons:

• "Didn’t ask any questions about the causes or offer any testing services to find out."
• "Misdiagnosis and told me to use a specific atopic dermatitis and was not informed about the side effects of long term use."
• "Made an appointment for hair loss concerns. The doctor took a minute to talk about it with me and gave me a coupon for Costco to buy minoxidil."
• "She didn’t do any test although there are visible symptoms on skin she claimed to NOT to see."
• "The derm who saw me cut off the lump on my finger without ANY anesthetic."
• "No experience with melanated skin. The PA or NP spoke to me for less than a few minutes the first time prescribed a lotion within a week I stopped the lotion because it made my skin worst."
• "Be aware. Do your research before going to any doctor. I will always regret taking my child to this place."

Administrative & Billing Issues

Pros:

• "The office staff were friendly and efficient."
• "The staff are kind and definitely a place I would recommend."
• "The front office staff was welcoming and pleasant."
• "The office staff was polite as well."
• "The staff at the front desk were courteous and friendly."
• "The billing department wrote back and said yes, it was a billing error."
• "My husband and I were able to schedule an appointment easily over the phone."