Softbite | Soufflé Pancakes Reviews Summary

Category: Restaurant New York

Address: 42-60 Crescent St, Queens, NY 11101, USA

Phone: +13476124136

Rating: 3.9
based on 121 reviews.

Food Quality

Pros:

  • "One of the best brunch place in the neighborhood! Authentic soufflé pancake with specialty drinks! Love the food the deco and the service!"
  • "the pancake texture is very fluffy (similar to japanese cheesecakes) and not too sweet"
  • "The kombu rice with mushroom and edamame was very delightfully flavored, and goes well with the salmon."
  • "the boba Sunday was a smash hit with hojicha ice cream"
  • "The taste is amazing, the atmosphere is adorable, and the food is so aesthetic."
  • "The Cube Croissant Mocha Matcha was great, the softbite pancake burger with nutella and bananas is great, the pancakes texture is fluffy and melts in your mouth."
  • "The soufflé was particularly outstanding - really fluffy and creamy."

Cons:

  • "But then you get the fluffy pancakes and you eat them in 4 bites! Very small portion."
  • "there was a bit of clashing flavors from the sweetness of the pancake and the (mango?) sauce glazed on top against the salty prosciutto/smoked salmon"
  • "Food is small portioned and expensive - not to mention not even that good."
  • "All of the food was lackluster for the high price."
  • "The karaage was decent, but the gyudon was an extremely small portion."
  • "The soufflé pancakes were also a letdown. The ube sauce tasted weird, and the pancakes were so mushy."
  • "The souffle pancake tastes like fake food."

Service

Pros:

  • "Our server was so nice and he made sure we were okay."
  • "Huge kudos to her bc she was the only one who seems to be actually doing her job."
  • "Customer service was good, staff was friendly and helpful."
  • "Service was great, thanks to Giovanni, and food was delicious."
  • "Greeted with a warm smile as you enter, and the ambiance is just perfect."
  • "Servers were nice."
  • "our server was wonderful and so kind!"

Cons:

  • "Service was so bad, I left the place with a headache."
  • "Most of the workers were just chatting with each other instead of preparing the food."
  • "Service needs major improvement."
  • "The service was practically nonexistent right from walk-in."
  • "Service is unbelievably slow."
  • "Service took forever - we waited 45 minutes for our pancakes on a weekday night around 8pm, when there were only three other tables."
  • "Horrible service and mid food."

Ambience

Pros:

  • "I took my girlfriend here over the weekend because she saw it on instagram and honestly it was a really nice experience."
  • "The interior design of the place is commentary modern and calm."
  • "Soft Bite is a brightly decorated cafe with lovely ambience and very friendly service."
  • "The atmosphere in the shop is very cute."
  • "Adorable. Beautiful. Yet not “too fancy” the music was light indie sounding trendy like stuff."
  • "The ambiance here is cute, bright, cozy with plenty of natural sunlight on a nice sunny day."
  • "Spacious, clean, great ambience."

Cons:

  • "The floor near our table was kind of dirty - there were some crumpled up napkins and long hairs on the floor."
  • "I also noticed my fork was dirty too."
  • "It was warm in the store and the tables/chairs didn’t feel clean."
  • "Service was bad, you can tell they don’t clean."
  • "The space was clean and aesthetic to say the least."
  • "Everything took forever to come out despite the fact that the place was practically empty."
  • "Apparently they allow dogs inside? I love dogs nothing against them but not sure it's allowed in a food establishment."

Value

Pros:

  • "Price may seem high but it's understandable in this inflation era"
  • "Overall, if you're craving some soufle pancakes, with nice service, atmosphere and food that won't run your wallet to the grave, this is a good spot."

Cons:

  • "Total cost for this lunch for 2 ppl was a bit over $100."
  • "Over rated and expensive."
  • "Literally nothing special a solid 8/10 at best and pretty pricey too."
  • "Overpriced... The service is so slow it’s ridiculous."
  • "It is quite pricy for the size of what you get."
  • "still a tad expensive all things considered"
  • "Not only did the food just tasted like reheated frozen food, it was also extremely overpriced and small portion."

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