Palace Dumplings Reviews Summary

Dumplings

Pros:

• "Those dumplings are so good! Must try and get as many as you can."
• "Both the dumplings and lo mean were large portions, (3 meals from each), and they to were wonderful."
• "Awesome dumplings! Highly recommend you'll spend $2.50 more than your average Chinese place, but it is worth it."
• "Unbelievably authentic Northern Chinese dishes. The dumplings are fabulous."
• "The dumplings are fantastic, flavorful and cheap!"
• "Every dumpling has a unique flavor profile."
• "The dough for the dumplings was light and silky yet chewy."

Cons:

• "The service is terrible! It's happened twice now when I ordered fried dumplings and have gotten steamed."
• "They were premade and microwaved and thrown on a plate without a care."
• "There was a literal white hair in my pork cabbage dumplings."
• "The dumplings are not that good."
• "Keep increasing prices and size of the dumpling are getting smaller, I loved there dumplings."
• "You can't cook if you are not from the origin country... I tried the dumplings, but it's not impressive either 😕 😕."
• "The dumplings are great, the service is terrible."

Service

Pros:

• "Still has some of the nicest people who own and work there."
• "Love Palace Dumpling! It's always busy with dine in and take out."
• "The service is great and polite."
• "The people here work extremely hard."
• "Service is always quick whether you dine in or take out!"
• "The service was pretty good too!"
• "Great, friendly service. Simple, laid back interior."

Cons:

• "The service is terrible! It's happened twice now when I ordered fried dumplings and have gotten steamed."
• "Unbelievably rude for no reason."
• "Food good. Woman owner very abrupt n rude. Short tempered."
• "Unfortunately, the servers are slow, unpleasant and forgetful."
• "We've ordered both in house and for delivery and have the same experience pretty much every time- rude staff and long wait times (30+), even when calling in ahead or ordering online."
• "The service can be slow and a bit shaky at busy times on the weekend."
• "The service was horrendous."

Atmosphere

Pros:

• "Recently renovated inside. Great little place. Must go."
• "It may look like a sleepy, nondescript Chinese restaurant in a strip mall, but these are some of the best dumplings to be had in the tri-state."
• "Delicious dumplings and noodles in a very laid back and casual atmosphere."
• "The old guy makes the atmosphere feel like something out of a Seinfeld episode."
• "This place is definitely a must do after a day spent hiking in upstate NY."
• "The atmosphere is simple but clean."
• "Comfortable, relaxed environment. A place for regulars, sit back and have a slow meal."

Cons:

• "You can sit and eat however because of covid you have to eat off paper plates and use plastic spoons and forks."
• "Covid precautions held plastic between tables and every other booth was used."
• "The only negative is that it is not the cleanest place."
• "Also, I went last month and brawl broke amongst women in the kitchen staff causing a huge scene."
• "Great food old man is a straight up looney toon. Also keeps his razor in the bathroom."
• "The 2 young gentlemen running it while the parents are off are not focused on serving or checking tables."
• "Also, on the pricey side. Flushing Queens is more authentic and less expensive."

Price

Pros:

• "Awesome dumplings! Highly recommend you'll spend $2.50 more than your average Chinese place, but it is worth it."
• "The dumplings are fantastic, flavorful and cheap!"
• "Really good dumplings and you get 12 per order at a great price."
• "The food was delicious and interesting... all three dishes and a soda came to less than $30."
• "Prices are okay, but the food is worth it and the portions are always generous."
• "Friendly staff and amazing prices!!"
• "Fantastic food for a great price."

Cons:

• "AND it's expensive."
• "Warning, it's not a place I would suggest if ordering for one unless to go or ordering more than one meal, since you'll end up with just a plate of a single type of 12 dumplings."
• "The rest of the menu items ....salads, noodles.,.are fairly expensive for what you get and frankly not worth it."
• "Was very overpriced compared to other Chinese restaurants in the area."
• "For almost $7, I want it filled to the top. I'm extremely disappointed after all the positive things I've heard about this place."
• "They have now started to charge 3% to use your credit card."
• "Portion is a bit small, 3 adult & 1 kids almost $60."