Penn Primary Care Lansdale Reviews Summary

Category: Medical clinic

Address: 1970 N Broad St, Lansdale, PA 19446, USA

Phone: +12153681900

Rating: 2.7
based on 154 reviews.

Staff and Service

Pros:

  • "Dr. Detweiler has been my doctor since I was 25 26 years old... he stay with you you can talk to him about anything."
  • "I am amazed at how easy it was to use the Express clinic they have at the office."
  • "I highly recommended detweiler family medicine. The staff is always so friendly and helpful."
  • "Dr. Parke didn't hesitate to send me to highly rated specialists in the philly suburbs that the office confirmed were in my insurance network."
  • "Every single provider is knowledgeable and caring. The care provided here is immaculate and super convenient."
  • "I highly recommend seeing the nurse practitioner, Maureen Gardo."
  • "The staff are polite and helpful at the front desk."

Cons:

  • "All your office cares about is $$$$."
  • "Really disappointed with the care I received today. My concerns were dismissed like they didn’t matter."
  • "If you value your life and your health, seriously don't get here because they only value your money."
  • "The worst so mad my doctor don’t practice any longer he referred me to this horrible place."
  • "The PA that attempted the exam left me with more issues then I came in with."
  • "This office is very poorly run & they make so many mistakes."
  • "Management has no flexibility and insensitive to patients needs."

Facilities and Convenience

Pros:

  • "Awesome that they added an addition to make the office larger and a separate section for immediate situations only."
  • "One thing that makes Detweiler Family Medicine different from other primary care offices I've been to is that they have a pharmacy on the premises."
  • "They always remember me, and what was going on the last time I was in. They really care about you, and will do what is best for you."
  • "Their staff is great at calling in scripts and I love that they notify me when the script is sent to my pharmacy."
  • "They are also open 7 days a week, and can usually get you in the same day you call in if you're sick."
  • "I have never been to be a better practice. They have open schedules so getting an appointment is quick, with minimal waiting room time."
  • "This is my second year of using Detweiler Family Medicine’s ‘drive-by’ flu shot service and I love it! In literally 2 minutes both my husband and I had our flu shots without even getting out of the car—couldn’t be easier!"

Cons:

  • "I've been waiting for my scripts to be called in for 4 days. After 11 yes that's 11 phone calls, still nothing."
  • "It takes a half hour to talk to someone on the phone to make an appointment."
  • "Trying to schedule an appointment for my 87 year old today was very frustrating."
  • "Super bad experience there. One day head, the coordinator asked me to do the fasting for the blood test. But actually there is no blood test in the next day!"
  • "WORST HEALTHCARE FACILITY IN PA. Absolutely horrible practice."
  • "An office where an uncaring medical staff are courteous long enough to get you in to get your money so they can refuse to you any sort of treatment that requires them to do more than anything but fill out forms."
  • "The only downside I've had is waiting in an exam room for some time before being seen."

Financial and Insurance Handling

Pros:

  • "Dr Detweiler was very knowledgeable about my health history and we could accomplish what I was looking for in a short time."
  • "Thankfully my insurance picked it all up."

Cons:

  • "They charged my insurance and asked me to pay the total is $92 for the visit."
  • "I asked him to make sure its covered by my insurance, he said sure, and I underwent these tests that ended up not being covered and he charged me $600 saying I never told him to check."
  • "My insurance company was billed $350 for that. 2 $40 charged for annual health screening and a $270 charge for preventative care."
  • "Detwiler has become an overpriced patient farm... for only 2-3 years of medical record history we have to pay $100."
  • "Give up with this place, can’t believe that they can charge patients whatever they want."

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