"I got what I wanted after I asked an associate for assistance."
"I had such a great experience on different days working with Mike in flooring."
"Steven the manager showed me his Traeger app and told me of his experiences with it."
"Went there yesterday and Ruth and the rest of the staff were wonderful."
"The cashier Petipher was very helpful, made returning the grill quick and effortless."
"Went to Home Depot today had to return some damage items, Amanda, Leray and John went above and beyond to help get what I need and leave happy."
"Had a great experience at Home Depot!! A young lady named Lashawn at the Stamford, CT location was EXTREMELY kind, compassionate & helpful to me."
Cons:
"UPDATE: STILL NO WINDOW! It recently came in completely smashed! Also they will not refund!!!"
"I've ordered a storm door for installation and paid in full... It's now July 13th and no one has given me a response to my complaint."
"Horrible experience with water heater installation services."
"Customer service is extremely rude."
"Staff hides the store manager. Try for 4 days in a row to speak to store manager and staff has no clue when managers work."
"Just called in for a product check, lady who answered could only say 'Nope'."
"I had such a difficult time finding someone to help me in this store."
Product Availability and Quality
Pros:
"The store stocks high-quality brands, ensuring customers have access to reliable products that meet their needs and budget."
"This new branch has really helped me with convenience and good prices."
"The window is now confirmed to be shipping tomorrow and expected to be received on 06/10/2021."
"Their friendly demeanor and willingness to go the extra mile contribute to a positive shopping experience."
"Good building supply company stocked with supplies I need like lumber, cement, masonry supplies."
"Garden center is well-stocked."
"One of Home Depot's standout features is its vast selection of products."
Cons:
"In store supply limited."
"I was looking for 18 inches regular duty bracket. I scanned the item, and supposedly 73 in stock at the store. However, the shelf is empty nobody can locate just one bracket."
"They sold me 10 lattice panels they did not have."
"I'm stuck with over $2K worth of leftover trim that KDD insisted I needed but refused to explain."
"I installed closets through this store, the closest collapse within three weeks."
"Don't buy at the rug sale outside. Got really bad service there."
"Items delivered are often left in the street and in random bushes/locations."
Store Experience
Pros:
"Large, and a helpful staff."
"Stamford store is one of the most organized stores around that area."
"Its a good place and normally you find everything you need, with normal prices, good brands and a lot of variety."
"Bright and airy for a Home Depot."
"Beautiful new store. Let's hope it stays organized and the staff remain responsible and friendly!"
"Promising future for this location if Home Depot corporate keeps staff at current level."
"Great store. Best Home Depot I've been in."
Cons:
"I wish Portchester would model their location after Stamford's location."
"Its worth travelling to lowes Norwalk, rather than going to this store."
"The worst service provider with no professional ethics."
"too many employees just walking around and not much of helping customers."
"Most of the people who work there are clueless and some of them are rude."
"Nice new store that has everything in stock. Most of the staff must be new since no-one seems to be able to help locate items!"
"This is probably the most unorganized home Depot I've been too."