McDonald's Reviews Summary

Customer Service

Pros:

• "Great customer service!!! I go to this location often and if there are any issues the staff or manager handles it in a fair manner."
• "Once I got service though very polite."
• "Excellent customer service. Great serving time."
• "Super helpful and professional staff, very clean dining area."
• "Stephanie on the drive thru. She's so joyful always with a smile. She always gives us a very very good service."
• "The staff hustles, and they're very friendly regardless how insanely busy they are."
• "Love this McDonald's! Food is fresh Everytime and the employees are amazing! Restaurant is always clean!"

Cons:

• "Customer service is always horrible. I pull up to get my food and it's already hanging out of the window in mid-air before I get to the window."
• "The entire staff to include the manager needs to be fired!!"
• "This is the ABSOLUTE worst McDonald's, customer service is horrible and nobody has a net."
• "The customer service is horrible."
• "The girl at the drive thru was extremely rude with a very poor attitude."
• "The worst McDonald's in Camden!! Cold food! You have to wait at the drive through... to go back and get attitude from the management."
• "VERY IGNORANT AND DISRESPECTFUL AT THIS ESTABLISHMENT."

Food Quality

Pros:

• "The food is good the service is ok speaking clearly at the drive thru is always good so they don't mess up your order."
• "I love their food selections. I feel like I can come in and sit down and enjoy my meal."
• "Wonderful not only they serve Quality Fresh food they are polite."
• "Wow! It's ice coffee, Is ice cold, with rich flavor of hazelnut."
• "The fries were excellent the Sprite was good the mcchicken sandwich was okay."
• "I love there food selections."
• "I got all my food for a great price."

Cons:

• "Every time I go to the McDonald's there's always a problem with the food."
• "Food was lousy."
• "The nuggets taste like freaking microwaved from the local Store."
• "They don’t give you what you order, the food is always cold and soggy."
• "Breakfast food was horrible and the service sucked... The biscuits were hard as a rock."
• "Cold nuggets etc."
• "The food tastes like they cleaned behind the grill like it was Brillo pad."

Order Accuracy

Pros:

• "Got my food Real fast. Service was excellent."
• "Because of the pandemic they try their best to get you in and out as fast as they can."

Cons:

• "After finishing the fries and starting in the sandwich, I realized they gave me a cheeseburger instead of the double."
• "Twice today my order was wrong this isn't the first time either but twice in one day that is insane."
• "Gave me the wrong order after making me pull up to wait."
• "I ordered a Big Mac TODAY and somehow I received a bag with napkins and a spoon only."
• "ALWAYS MESS UP ORDERS BECAUSE THEY NEVER LISTEN."
• "Never check the bags for full items always missing something."
• "My order always comes out wrong and sloppy."

Cleanliness

Pros:

• "Super helpful and professional staff, very clean dining area."
• "Love this McDonald's! Food is fresh Everytime and the employees are amazing! Restaurant is always clean!"