"Staff was super polite and helpful, not expected but they took my tray when I had finished eating and that was a first for any Wendy's."
"This Wendy's was fast clean and excellent customer service from the cashier and also the young men that gave me my food was so friendly and it was raining and pouring that day.. it was so cold but yet they were so kind."
"The other employees I interacted with were very nice as well."
"The female on the drive through line was very pleasant."
"Daniel, you did a fantastic job and I appreciate your attention, and assistance, and resolve."
"Manager and cashier we're friendly."
"Employees were friendly."
Cons:
"Overall, poorly managed, poorly serviced."
"The attention of this person was terrible."
"The manager then started shouting to tell me to move up, 'common sense people'."
"The staff is awful."
"The service was not friendly or pleasant."
"The workers look really unhappy."
"Service is slow and poor."
Food Quality
Pros:
"Fries are good and usually a frostie as well."
"Food was hot and fresh."
"Happy employees make good food."
"The drive-thru line had a little wait but that is to be expected during Covid. But the order once received, everything was fresh. Two meals and a kids meal, ALL HOT; from the fries to the sandwich! Everyone was pleasantly surprised."
"Came through here after work got 6 spicy go wraps, three no lettuce... Got them fresh."
"This was so delicious. Everything was made fresh."
"The staff was very courteous and the food was nice and hot."
Cons:
"I rather go to MacDonald and get a big Mac which taste better is bigger and cheaper."
"The fries taste like they are hours old."
"My French fries were not cooked long enough."
"Food was terrible and made us sick."
"My baconator had no bacon on it and mayo."
"I got the new s'awesome cheeseburger almost a 8 dollar burger and I got the saddest burger I've ever gotten."