Independence Beer Garden Reviews Summary

Food and Drinks

Pros:

• "Food was good. Lots of different types of beers."
• "Staff is usually quick with drinks, and the food is consistently high quality, even with all of the service they need to put out."
• "Good draft list and good bites."
• "The food is delicious."
• "Excellent local beer options and fun appetizers."
• "The food I had there was well-prepared, savory, and super affordable."
• "Loved their craft beer choices even though I'm not a big craft beer guy and their pitcher prices were a great deal!"

Cons:

• "The service was so mixed, some were nice but others were completely unfriendly and didn't help at all."
• "I feel it was a little over priced."
• "The cheesesteak was $12 and smallish."
• "Food was weak at best, and the charge for real alcohol was criminal."
• "The place sucked..they charge you the tip with no service."
• "Food wasn't good, drink never showed up, and we were overcharged for our apps."
• "The food wasn't great, but when you're hungry many things will test good."

Service and Staff

Pros:

• "Finally, a waitress came to clean our table and I mentioned it again. She was very helpful and brought over a gentlemen, who is most likely the manager."
• "Impressive service for such a busy location."
• "The waiters were very nice, prices weren't too bad either."
• "Super friendly wait staff, trendy atmosphere - open space, good vibe, outdoor games like corn hole and ping pong; table games like jenga and checkers! Great food, good beer."
• "Gas heat lamps, an amazing waitress, perfectly mixed sweet drinks made to our liking."
• "Ordering and paying are all done digitally now, and the wait staff is pretty quick."
• "The service here was quick and friendly, and the atmosphere was nice with music never getting too loud."

Cons:

• "I walked past several wait staff, no one greeted our party of 5."
• "I was missing my drink and even though I mentioned it to 3 people, two waiter/waitress and even the bartender, I went for an hour without my drink."
• "They never brought us our sauce for our cauliflower appetizer."
• "Horrid service. Staff is disorderly."
• "Less than 5 because bar staff were less than friendly on average."
• "No one came by in the 10 mins we took to decide on any beverages."
• "The bartender we had was ridiculous, she charged $40 for 3 lemon drop shots that she didn’t make correctly."

Ambiance and Location

Pros:

• "This is a good place to go with family earlier in the day."
• "The place is huge with a lot of seating."
• "Perfect for the warmer weather. All outdoors."
• "The ambiance is wonderful with string lights and greenery."
• "A very cute place to hang out with friends to grab a drink! Location is right in the city near Chinatown and the metro station and there was a lot to do."
• "The outside space has lots of planters filled with beautiful grasses and greens, and the trees are adorned with tiny white lights."
• "Cool place in old city with lots of space."

Cons:

• "Atmosphere looks fun but we didn’t get to experience it in the far corner away from it all."
• "Then several of us noticed a couple small mice in the corner near some plants."
• "The only con I can think of would be the acoustics, sometimes sounds gets trapped and you feel deafened until you move to a different area."
• "The place was really cute but the food was pretty much cafeteria quality but really expensive."
• "The atmosphere was quite lovely until the plague of mice began to take over the courtyard."
• "But while leaving via 7th my family and guests from Germany walked by in plain sight was a man injecting 💉. Left a bad taste and have no desire to return until things get safer and cleaner."
• "There were dozens of mice crawling in between the planters, vines, and trees."

Technology and Efficiency

Pros:

• "The QR code menu and purchase system is incredibly genius and makes the whole process so much smoother."
• "You can see the menu, order, and play all from your phone using by scanning the QR coffee from the table."
• "Mahi Mahi tacos are awesome! Great outdoor eating area."
• "Their system is you scan a QR code at your table to make your order and it is not long before you get your stuff."
• "Order and pay for your beverage using an app, and it's quickly delivered to your table."
• "Menus are contactless via a scanner at your table that you use with your phone."
• "QR Code ordering via Toast from the tables was seamless and I dare say efficient!"

Cons:

• "I paid $34.56 (including 18% tip - which the app makes you include a tip without having received any service."
• "We had to leave... the table service app was not working for us."
• "The restrooms aren't wheelchair accessible, so if you're in a wheelchair make sure don't drink much beer so you don't need to go pee much."
• "Ordered a drink 'online' and they never brought it."
• "FYI they turn away service animals as well."
• "Came with my co-workers at lunch break and was one of the first groups here... Still currently waiting on the manager to come address the issue."
• "Literally took an hour to get some cauliflower and onion rings."