"They've done a great job between getting the food out and ensuring safety and health of the employees and the patrons."
"This McDonald's is extremely convenient: location is on 86th Street which a loaded crowd, it has a parking lot and it's a large location."
"They now use Kiosks for customers to order and pay for their food!"
"The employees are awesome. I order on UberEats once in a while when I have late-night work sessions."
"The drive through here is usually very fast and efficient. The inside is usually kept very clean and the employees are usually very nice and welcoming."
"What a great place to eat! I would buy my little brother a cheeseburger every day Monday-Thursday as his after-school snack."
"The best chicken tenders I have had are from this location though. They are fresh and juicy, something rare in any McDonald's."
Cons:
"1 quarter pounder with bacon and cheese fries and a vanilla shake they want it $18.50 !!!"
"The promotion on tv and everywhere there’s advertisements for McDonalds clearly states 2 for $5. However when I got to the drive thru and ordered it they told me it’s 2 for $6 there."
"Other than that, the frappes from this McDonald's are so watered down."
"The app is even worse. The prices don't match what's advertised."
"This place is horrible they have no gluten free options the place is dirty."
"It was a horrible long time I waited almost a half hour for them to bring out my food."
"They charge more because of the location (I don't understand why because they're under a train station, not off a highway exit or anything) but move slower than the busier ones."
Customer Service
Pros:
"I sometimes go here in the morning when I'm craving a McGriddle; the lady who works the AM shift is named Connie and she's delightful."
"The guy who runs breakfast there is nothing but respectful and that goes a long way with people."
"The drive thru people are nice over there, as well as the food that they serve over there is pretty good."
"The very nice Russian blonde lady seen me standing there and asked to see my receipt and finally helped me."
"The managers and staff go out of their way to accommodate me by actually coming outside to take my order and then they bring my food to me outside and are very nice about the entire episode."
"Cashiers are friendly and curtious."
"The Staff was helpful and polite and helped me with ordering at automated machine."
Cons:
"This place always let's you down somehow. They either forget a portion of your order. Speak to you nasty."
"Threatened my son for no reason."
"Management needs to improve, otherwise, I'm always going to prefer/recommend going to the 20th Avenue location."
"Whoever the manager(solid blue shirt) is today at 7pm is not very good on customer service."
"They were incredibly rude and wouldn't let me use the bathroom for no reason."
"Drive thru is fast staff is always nice except for that 1 or 2 individuals."
"The late night manager is laughably disrespectful to guests."
Cleanliness
Pros:
"The place is clean including the rest rooms when I've been there and well stocked."
"The place was busy but was kept very clean and organized."
"Overall the restaurant is clean."
"Great place for a late night burger with $1 large ice tea drink (unsweetened), free refill, very cool."
"This McDonald's is more upscale than your regular McDonald's. It has table service, cushion chairs and a large flat screen television to watch."
"The ambiance of this Mickey D's is very nice, roomy, space to parking, plus an area for the kids to play."
"Favorite location. Good parking lot, with enough space for 20 cars. Has drive thru."
Cons:
"As for the place itself, a complete dump."
"The bathrooms are a little dirty."
"The bathroom was quite dirty which also is not the norm."
"Some places were not clean."
"Ketchup area is always really dirty tables are a mess."
"Food is stale and dry, over crowded, place is dirty, long waits for food, service is rude."
"I have seen several times people doing drugs inside the bathrooms it’s just not safe for the kids."
Food Quality
Pros:
"The Southwestern salad was great!"
"Food is as good as any McDonald's. Nice freshly made breakfast sandwiches and good cups of coffee."
"Pretty decent location in the area. Sometimes the food comes out a little sloppy but overall I never had problems here with my orders."
"Otherwise staff is friendly for the most part and food is fresh."
"The food is good and fresh."
"Food is fresh."
"I got my order, took it home and was pleasantly surprised how fresh the fries were and everything else was."
Cons:
"This place is horrible they have no gluten free options the place is dirty."
"Also the chicken nuggets were puny. They should have called them chicken pebbles."
"Spicy Chicken sandwich? This is spicy chicken tender between two buns. I’ve never gotten a chicken sandwich this small, very disappointing."
"The McNuggets aren’t the best because they aren’t crunchy like some McDonald’s and they have a weird cinnamony flavor sometimes."
"The food was mediocre! Chicken tenders were chewy either over cooked or raw."
"My kid's complained it tasted bad."
"Ur food makes me want to throw up after 5 bites."