Walmart Supercenter Reviews Summary

Store Cleanliness and Organization

Pros:

• "In addition, I will say this one of the many kept clean nice looking Walmarts I've been to."
• "Now this store, well stocked shelves, friendly and willing personnel, and CLEAN! VERY CLEAN!"
• "Bathrooms are nice and clean."
• "This store is always clean, the staff is very helpful and friendly."
• "It's THE cleanest Walmart I've ever been to."
• "Very clean comparable to other Walmarts."
• "Nice, clean Walmart."

Cons:

• "The store is dirty and disorganized and looks like it's been through a riot."
• "The Parkesburg store is pretty yucky and kinda dirty compared to your clean and tidy store."
• "You are immediately hit by a wall of BO."
• "It was crowed and semi clean."
• "This store is terrible! As soon as you walk in there are a bunch of broken tiles with tape all over them."
• "Exeter Walmart needs some work. Always messy, so often items are marked incorrectly or not at all."
• "Shelves are usually bare of any popular items."

Pricing and Checkout Experience

Pros:

• "Great Prices as you know but service is usually nonexistence."
• "Prices great."
• "Great selection and prices."
• "This store is always clean, the staff is very helpful and friendly. I've shopped in many other Walmart stores but I can find the best sale prices here."
• "It had nice sales and was very convenient it was a nice happy atmosphere and everyone that I talked to was very nice and considerate."
• "I have been shopping at Walmart for years and my favorite part of the store is their clearance aisle and all the sales they have."

Cons:

• "Have a end cap with dr pepper, advertising $6.88 but you pay $7.88, get your prices correct."
• "Walmart's round top bread went up from.67¢ to .93¢ one increase or .26¢ yes .26¢ they must be on the ripoff customer band wagon."
• "It's your typical Walmart. However prices for food here are higher than other Walmart Stores in the area."
• "Prices have increased so much over the past 6 months and i hate self check-out..."
• "A fifteen minute wait for self-checkout to buy less than five things is a little ridiculous."
• "They stock shelves during shopping hours, they take up the whole aisle leaving no room to shop."
• "DON'T BUY MEAT AT WALMART! IT ALWAYS SMELLS BAD."

Customer Service

Pros:

• "Some of the workers are nice and will even take their time to help you."
• "Very helpful employees even an employee name Biggie saw I didn't have enough $ and payed the difference."
• "The night managers Brandon Randy and John are great, They take the time to talk to you help you look for what you need and get to know you."
• "I had a personal situation that needed attention today and John, the assistant manager made sure that everything was situated for me."
• "The staff throughout the store is exceptional and helpful with a smile on their faces."
• "A very friendly lady helped me."
• "When you do find an associate, he or she is always helpful and friendly."

Cons:

• "You end up grabbing 2 of the 5 items you came for, all because the lazy employees do not keep the shelves stocked."
• "Then a short red haired employee stared at us until we felt uncomfortable enough to leave."
• "The staff at two different registers refused to except them and made me feel like I did something wrong."
• "Customers have to do self-checkout while employees just stand around."
• "No one ever knows where anything is, staff will be walking around eating, plenty of the staff is rude."
• "Most of the cashier's are unfriendly, dont say hi or thank you."
• "Some employees are not willing to assist you or answer questions."

Facilities and Services

Pros:

• "With a bank, a coffee shop, auto parts retailer, home repair, tire and auto service center, a gym and many other retailers this Walmart has to be my favorite."
• "Recent changes to the checkout layout are helpful."
• "This location has ample parking and easy access."
• "This is a pretty large store in offers equally large parking out front."
• "They don't have as much as other Walmarts in all departments, but I was recently happy with their decision to expand gluten, dairy, and egg white free options."
• "The people who shop and deliver the groceries to your car are pleasant and wonderful."
• "Lots of self-checkout lines and a fair number of staffed lines on a Saturday."

Cons:

• "75 minutes and counting on the grocery pickup."
• "Went to get a propane tank exchanged. Waited 45 minutes before I finally left and went to lowes."
• "Im on crutches and expected to use a motorized cart. There were 7 not one was charged."
• "I got a $10 Nintendo card it was not actovaed so I could not return it."
• "Worst store ever. When you need a scooter to make it through the store there is NEVER one available."
• "You need someone who actually pays attention monitoring the self-checkout area."
• "They never seem to have Similac Advance in stock and have a small selection of solid foods to choose from."