Target Reviews Summary

Category: Department store

Address: 570 NJ-70, Brick Township, NJ 08723, USA

Phone: +17322620600

Rating: 3.9
based on 123 reviews.

Stock and Store Layout

Pros:

  • "I have to change my rating since the store is much better stocked."
  • "Store is well kept and recommended."
  • "Been to many different Targets - this one had very nice checkout and courtesy employees as do most Target stores."
  • "The store is nicely laid out with plenty of room for patrons to get around, and is always extremely clean and well-maintained."
  • "The store is usually always pretty well stocked and neat too."
  • "Great selection of children's clothing, housewares and kitchen supplies. Amazing prices and deals."
  • "Big store with many items clothing toys exedra the grocery department is extremely stocked well maintained check out it's very quick overall and nice shopping visit."

Cons:

  • "The grocery shelves are ALWAYS half empty."
  • "The shelves are empty the service is bad there's no one working in the store."
  • "Inventory is always super low."
  • "The store itself is also a mess, shelves are constantly empty."
  • "The store is a disgusting mess. Clothes thrown all over the floor. Shelves barren."
  • "This Target is a disaster, always messy & disorganized, never have items stocked."
  • "This specific location is a mess. Everything is out of place and some of the isles are even difficult to navigate through related to so much merchandise on the floor."

Customer Service

Pros:

  • "She helped me when i was having an issue with a product i purchased last week. She was extremely friendly we had great conversation and she was extremely helpful."
  • "The Store Manager Denise helped me with find a few items I needed which was very unusual for a manger to help instead of calling someone else."
  • "The employees at this store are kind and helpful."
  • "Everyone at the store wen above and beyond, including the front end manager who apologized for the wrong item being shipped."
  • "Phyllis in Customer Service was very helpful in helping with the situation."
  • "Your customer service representative was efficient, polite, and courteous."
  • "Raven and the other employees at the customer service desk were so incredibly helpful when I needed assistance with a previous purchase."

Cons:

  • "The line of people literally makes potential shoppers put things down and walk out because they are not willing to spend the time in the line."
  • "Do NOT, under any circumstances, order anything to be picked up or try to return something here."
  • "I went to get my order pickup, and there was a problem with the order, so I asked to speak to a manager, and a woman named Brittany, approached me and spoke to me very rude and condescendingly."
  • "The security guard that wandered around the store at one point cornered my wife in the toiletries aisle and started to initiate an inappropriate conversation."
  • "Worst customer service here, period. Rude employees, bad mouths, unnecessary attitude, just go to Toms River."
  • "Waited thirty minutes at electronics to buy from a locked case. Multiple employees wandered past and shrugged or ignored me."
  • "Every person who picks up the phone is brain dead and each one don't know what you ask for (after repeating multiple times) and they always make mistakes."

Pricing and Checkout Experience

Pros:

  • "Good store, great selections, friendly people. The cashier at the self checkout was absolutely amazing and extremely helpful."
  • "They also tend to have meat on extra discount the day before it expires. Take it home for a quick dinner or throw it in the freezer!"
  • "Great selections and good prices. Store is clean and well lit."
  • "They had everything we needed and all school supplies were tax free!"
  • "Prices are good across the board and there is a good selection of outdoor sporting goods and clothing."
  • "Love this target 🎯 ❀️ clean store, great products."
  • "Lots of new selections of produce and organic plant-based food items."

Cons:

  • "You'll spend more time waiting in line than you will shopping. Store looks like a dumpster."
  • "What’s the point of doing an online order and them emailing you when it’s ready, then when you go to the store, they have to go pick the order for you as you stand there and wait?"
  • "Order pick up takes longer than picking the items up my self."
  • "Over priced on several items. Everything there is basically available for a better price at Walmart."
  • "One thing I will say though is that it kind of sucks that it only has a few self checkout machines so the lines for it are usually ridiculously long sometimes."
  • "Consistently spend 30 minutes waiting to check out…"
  • "Waited in line for 20 min because they had absolutely NO registers open with people just self checkout."

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