"I had an excellent checkout experience at the Target in Hackensack today."
"Check out is self checkout which was great. Very impressed with how easy it was to find what you need, pay, and leave, without any issues."
"Checkout was exceptionally fast, which was a positive."
Cons:
"Once you get to check out - your options are to self check out which is inconvenient if you have a lot of items, or wait on enormous lines because only two people are working registers."
"Look, I like Target but they really need to do something about these ridiculously long lines."
"Self check out is slow and inconvenient if you are buying gift cards, or have many items."
"They no longer have self check out. Only 3 cash registers are open so expect it to take you 30 minutes to checkout."
"The one thing I do not like about your store is the lines to check out."
"While at checkout, the cashier I was at said he was closing after I was online for over 5 minutes."
"After waiting on a long line the cashier overcharged me and charged me for the same item twice."
Customer Service
Pros:
"The staff were very helpful, friendly, and helped me find the item."
"Angelica at electronics deserves a special shoutout – she's a superstar at this Target."
"I wasn’t getting much help but when I asked Chrishell she was super helpful and even walked around with me and grabbed what I needed from the back."
"Special shout out to Retail Rep, Ebony and Store/Front End Manager, Daysia, for being in top form and assisting me with my purchases."
"Everyone we have dealt with has been amazing and always go above and beyond to help my wife and I."
"Lilliana and Hector went above and beyond to help me."
"The gentleman, Mike, who delivered our order to the car went above and beyond."
Cons:
"Drive Up Experience only: Consistently slow slow sloooooow, disorganized & 90% of the time I'm missing stuff from my order."
"HORRIBLE CUSTOMER SERVICE. Was put on hold for 10 min and hung up on twice!"
"terrible customer service. specifically the older blonde lady working guest services."
"The customer service was appalling, particularly from a manager named Ryan."
"Very congested stores don't feel like the 900 employees could be anymore helpless."
"The store conditions were horrible. Couldn't even shop half the store."
"Went here today and can't believe the disrespectful cashier!!"
Store Cleanliness and Stock
Pros:
"The store is clean and well-stocked with friendly staff."
"Staff are very tentative about sanitation."
"The store is very clean, and organized despite undergoing renovation or construction."
"Well-stocked, definitely has all of what you need."
"This location was stocked well and was a little neater than other Targets in comparison."
"My wife and I have been going to this target for a few months now, we have never been more impressed with the cleanliness in the store."