Walmart Supercenter Reviews Summary

Customer Service

Pros:

• "Manager Will helped us out with the Nintendo membership card."
• "The associates were absolutely amazing. Most greeted me good morning."
• "Got a question, need help with something in this Wal-mart the staff are quite helpful with a friendly smile."
• "staff are customer friendly while being professionally knowledgeable."
• "All the employees are very helpful and kind."
• "The workers are generally very friendly even when the customers are crazy."
• "The attendant that brought out my grocery order was very polite."

Cons:

• "The customer service is to lazy to do their job."
• "Customer service never answers the phone; getting through to someone is like pulling teeth."
• "I've had employees that I've asked for help at times they would look straight at me and then ignore me."
• "The team didn't like to help me."
• "Employees are clueless and beyond rude."
• "Staff is rude and ignorant."
• "Only complaint I have is that staff give you a feeling of not wanting to be asked for help."

Store Organization & Cleanliness

Pros:

• "The store also seems cleaner and more well organized."
• "Many Wal-Marts I have gone to are not very clean, this was in the top 3 of cleanliness."
• "Very open and clean for me all I ever needed is there. Very thankful for all those who work long hours at night for the people during the day."
• "It is bright, shiny, and clean. Very well organized and inventory is usually nicely placed neatly."
• "store is clean, bathrooms sanitary"
• "The store has good prices and is very clean inside and outside."
• "Nice Walmart. Friendly staff. Not overcrowded in the middle of the day."

Cons:

• "This has got to be the most unorganized Walmart in all of America."
• "The checkout process was terrible, we waited quite a while and then were directed to use the self-checkout."
• "Shelves with disinfecting products is always empty."
• "Shelves are empty. Looks like they stopped stocking the cat litter I use."
• "The store isn't well stocked. I see empty shelves and the refrigerated cases are too."
• "Place is dirty. Supplies not put away. Still on skids, That are blocking aisles."
• "This place is an absolute joke and obviously poorly managed."

Checkout & Stock Availability

Pros:

• "Honestly, I like it better. I get to bag my stuff the way I want and know the Draino won't be in top of my eggs... Also, it's quicker."
• "Shelf stocking has gotten better recently as opposed to half empty ones in the past."
• "Very high volume store with great associates (if not mistreated)."
• "You've implemented self checkouts, which I like because I don't have to stand in line."
• "The curbside pickup is a great idea."
• "In store pick up was excellent."
• "For the past 8 months my family has been taking advantage of the online ordering and pickup service at this store."

Cons:

• "Terrible pick up service. Sent a delayed message by the time I was already here."
• "I could not use self checkout because I only had cash."
• "Not all Walmarts are this slow to get out."
• "only 1 registered open."
• "Place seems to be out of stock with certain stuff way too much!"
• "Never enough lanes open, none of the self checkout takes cash."
• "The lines here ridiculously long n only 1 or 2 registers open."