Walmart Supercenter Reviews Summary

Customer Service

Pros:

• "Excellent customer service. Shout out to the male worker in customer service--he's wearing many hats."
• "Friendly and helpful staff most of the merchandise I wanted to find was in stock plenty of registers and fairly decent cashiers."
• "The employees are polite and accommodating to help you find where they have the new coffee makers."
• "Great customer service, shelves are fully stocked, employees are very polite as well as helpful."
• "Rosie the cashier was very professional, knowledgeable and friendly."
• "Most employees I've interacted with were very friendly for the most part."
• "The staff are helpful and take time to understand exactly what you need in the item you're looking for, then help you to select the one that will fit your needs."

Cons:

• "Associates should be retrained on how to treat customers looking for an item."
• "The employees and management is a hit or miss."
• "Management needs to do better."
• "Then as I exit the cocky rude and judgmental staff member checking receipts left a bad taste in my mouth."
• "The employees are rude, disrespectful and are not willing to help you to find anything."
• "The staff seemed disinterested in helping me or anyone else in the store."
• "The workers were so rude to everyone that was in line at the customer service desk."

Store Management

Pros:

• "Hope it is able to remain open because it serves everyone and employs so many great people."
• "The grocery part has a good selection of just about everything from produce to meat and sides and is very clean."
• "The store is clean, finding products is not too difficult."
• "Very clean store. I used the family restroom and it was spotless! Wow!"
• "The store looks great."
• "The store was really clean everything was stocked up very nicely the customer service was great they didn't have any reusable shopping bags though."
• "This place is affordable and well stocked."

Cons:

• "Always crowded but it's a smaller store... Cashiers do not move with a sense of urgency when the lines are really long."
• "They NEVER have enough registers open for the amount of ppl that are checking out."
• "There must have been at least 15 people in the speed check out, only 1 open and 2 regular checkout on a Saturday evening. Not enough employees most of them called out."
• "The overall ambience is that of a warehouse."
• "This entire store needs to be shut down."
• "Disgustingly mismanaged store."
• "Walmart Corporate should be embarrassed about the condition and service this store provides."

Shopping Experience

Pros:

• "Now I love it here. First the prices are the very best, freshness because of the volume and finally the checkout has vastly improved."
• "Although it was very crowded I was able to get staff's assistance without a hitch got through the checkout in a timely manner."
• "I highly recommend Walmart when you buy fruit and vegetables at other places they last 3 days we buy Walmart food it stays fresh in refrigerator for 5 days."
• "If you're looking for Christmas deals in a Walmart that is fully stocked with everything, without a headache please go here."
• "I highly recommend Walmart Aramingo Avenue store."
• "Meats near their 'Use By' date are discounted. Look for Manager's Sale and dark red labels."
• "The store is well laid out and has a wide variety of each product you may be looking for."

Cons:

• "The lines go all the way into the shopping isles...It's insane and can't believe nothing is being done about this."
• "There was a man with a gun chasing a security guard down the aisles today... No warning. As a customer I have the right to know when I'm in danger."
• "The store main and side isles where blocked and barely passable with a shopping cart."
• "Crowded. Makes me feel Clostraphobic."
• "I always feel unsafe when I'm in this parking lot as it appears to be a haven for drug dealers, teenage and Adolescent gangs..."
• "The store always is dirty, disorganized, and hard to navigate because for some reason the staff leaves pallets of unloaded items seemingly randomly all over the store..."
• "The isles always have pallets in them making it hard to maneuver a shopping cart around."