New York Ophthalmology - South Bronx Reviews Summary

Staff and Service

Pros:

• "New York Ophthalmology is the best I have ever been to..the staff's an doctor is so caring."
• "Everything was immaculately clean and their personnel courteous and attentive."
• "Everyone from the receptionists to the ophthalmologist assistants and ophthalmologists treated me with great care and professionalism."
• "The staff members are so friendly and helpful."
• "The staff and doctors were very respectful and professional."
• "The staff was really fast & had lots of professionalism & made you feel comfortable."
• "The staff as well as the Doctor were very PROFESSIONAL AND PLEASANT."

Cons:

• "Glaucoma Specialist Dr. Is too prideful. He didn't introduce himself."
• "The ophtalmogist I saw Dr Elisabeth VIRIYA was in the rush she didn't take her time to do the job."
• "The assistants were extremely rude and unprofessional with the exception of one."
• "Staff is extremely slow."
• "The receptionists however were very rude to me."
• "Horrible experience their appointment system if they even have one is a joke."
• "The receptionist exhibited rudeness and unprofessionalism."

Cleanliness and Facilities

Pros:

• "The place is super clean and they have all the new gadgets."
• "Everything was immaculately clean and their personnel courteous and attentive."
• "The facility was clean and staff helped with everything."
• "NY Opthomology is a clean and easy place to get to."
• "The offices are new, spacious and comfortable."
• "They need to keep the offices extremely clean especially the waiting area."
• "Everyone was kind and courteous."

Cons:

• "The place was very dirty especially when going to the bathroom."
• "However the inside of the building is terrible. I think the landlord should do something about that dirty mucky carpet."
• "All staff was great & professional but the fact that the maintenance of the bathrooms was disgusting."
• "Sorry to say that place is not for me because it’s so crowded and it not clean and people have been standing all over they have no place to for sitting the way it’s so crowded."

Wait Times and Scheduling

Pros:

• "I was filling out my paperwork and before I could finish they called my name."
• "The office was not crowded the waiting time was not long apt 12:30 eyes examined and diagnosed by 1:30."
• "The staff was considerate in assisting patients in keeping their appointment, or re-scheduling."
• "The waiting time was just right. I spent at least 1 hour and then I was out."