Culture&Crabs Reviews Summary

Atmosphere & Decor

Pros:

• "I love the vibe and decor."
• "The atmosphere was nice. Enjoyed the music and the food was good."
• "The atmosphere was very welcoming our server was wonderful, food and drinks were incredible, delicious!!"
• "The restaurant and bar scene was cool with a good atmosphere."
• "Good vibes as far as music and atmosphere."
• "The music is great and the decor is urban."
• "The staff are always very pleasant and the atmosphere is warm and welcoming."

Cons:

• "The music was so loud that you could barely hear your name being called."
• "The music played is a tad bit too loud."
• "For a Thursday nite, the music was quite loud and I would prefer something a little more mellow especially after a long day of work!"
• "The rap music was too loud & inappropriate."
• "The music was trashy!!!!! Tons of curse words and nasty lyrics."
• "This place on a Saturday Night is absolutely horrible."
• "It’s alil small inside but it works."

Service

Pros:

• "The server Monique had a smile on her face from when we sat down until we left."
• "Our waitress was very nice but we had to wait so long in between our orders and getting drinks."
• "The waitress keep checking on us & very helpful...Definitely a go back to spot💯"
• "Service was prompt and efficient."
• "The young man who waited on us had excellent customer service skills which made for an even better experience."
• "Customer service was excellent!"
• "Neesh is the best.. excellent customer service."

Cons:

• "It was very hard to keep the attention of our waitress for simple items like napkins and wet napkins."
• "Servers need to have more customer service skills. Polite but slow and unattentive."
• "The waitress never checked on us, the food took 50 minutes and they wasn’t even crowded."
• "The order girl (wearing a bun) was unprofessional seemed more concerned about chatting with others than taking customer orders."
• "I tried calling back several times to speak to a manager and no one never called me back."
• "Waited at the front cashier rudely said we couldn’t wait at the front said we had to go outside in the rain."
• "Upon arrival we were offered a dirty booth to sit in."

Food Quality

Pros:

• "Food was good, the crab legs, shrimp and mussels were amazing."
• "The crab fries were an absolute delight and will be my go to order from now on."
• "The food tasted really good and was priced decently."
• "The food is excellent, the price is expected if you like 'good food'."
• "OMG this food is the best seafood I've ever tasted."
• "Food is amazing the atmosphere is great."
• "The platter had so much food, definitely worth the money."

Cons:

• "The steamed shrimp were undercooked and the sauce was not for steamed shrimp."
• "The crab leg bundle was not that good."
• "The shrimp was overcooked."
• "The food had no taste to it and broccoli was nasty soggy just a waste of money."
• "The seafood was over cooked and the garlic and butter seasoning I choose (OG seasing)was not seasoned properly it just tasted like butter with a weird after taste."
• "The sauce was very disgusting, and the fried shrimp were also disgusting. Never will I ever purchase food from this place. I waste 70 dollars on that mess."
• "The food itself has no taste & the shrimp was sooooo dry!!"

Value for Money

Pros:

• "The food is always great."
• "The food is that good you don't even think about taking a picture of it until after you are finished."
• "Delicious food in good portions with fair pricing."
• "The best seafood in philly. Fresh crab legs and all their seafood is always fresh daily. The price is worth it."
• "The food here is on point."
• "The best seafood I've had in a while!!!"
• "That butter sauce 'oils' is so good!! I loved my crab boil with shrimp and broccoli."

Cons:

• "It’s pretty overpriced for seafood…and high levels of cholesterol."
• "If it says $42 you’re paying $100."
• "Drinks were good but over priced."
• "The food is served in Styrofoam containers for the price and I paid $15 for a drink in a paper cup."
• "Poor customer service, now cash only never made aware until time to pay."
• "Didn’t advertise online as 'Cash only'."
• "They did not give a receipt he just walked right up to us and said we owed him 180$."