"However, the staff is extremely pleasant and friendly and the place is very clean."
"Service was pretty good as well."
"The staff is always friendly and they have so many different events during the week to plan some fun date nights."
"Our waitress Holly had so much personality and knew so much about the food."
"Megan was one of the sweetest and most attentive waitresses that I have ever met."
"The service was quick and the staff was very kind and professional when we picked up."
"Servers and bartenders are all very friendly and attentive."
Cons:
"Frustrating as hell no one will take ownership of simple mistake."
"The manager at the time would not tell her name but acknowledged she was at fault and provided no accommodations."
"Even though it was so quiet, the service was very slow throughout the whole time we were there."
"Management was even worse with their response to the situation and when we complained about the service, they never even came back with refills."
"The staff/waiter rushed us through our meal, we barely had a minute to enjoy any conversation or company let alone the food."
"After 2 hours of sitting at the table our food order never came and the waiter only stopped by once to take our order."
"Service during a Saturday afternoon lunch rush was extremely slow and almost non-existent."
Food Quality
Pros:
"Great sports bar with so many different food options!"
"A delicious burger, love to taste the charcoal on it."
"The food,the service and the atmosphere are Q10 excellent."
"Cookie pie was delish."
"Food was definitely very good even very good vibe when you walked into the place."
"Their wings with the coal cracker sauce never disappoints!"
"The food was excellent."
Cons:
"If there was a zero star option, I would click it food was terrible."
"The worst Philly cheesesteak I have ever had in my entire life, was soggy and tasted overall just pretty terrible to be honest."
"CK your food before eating it. Mite be raw."
"Just didn't like the fact that all channels were on Hokey and my pulled pork came out with cold spots."
"Everything was pretty much cold and the mac and cheese had no flavor."
"The taco bar was pathetic. Wings were cold and flavorless."
"Fast forward to the day of delivery they were on time and delivered everything but the food was not good."
Atmosphere
Pros:
"I am living on the edge of poverty and I struggle with depression. Bi-weekly I go out to eat to cheer up my weekend, and time after time, I end up at Arooga's. Incredible food and service time after time."
"The staff is always friendly and they have so many different events during the week to plan some fun date nights."
"Atmosphere is awesome."
"I love their atmosphere, and the booth tables each have a tv which is awesome!"
"The atmosphere was also really incredible."
"Love watching big games here, it’s always a fun atmosphere, especially during playoff seasons."
"This is a great relaxed bar to just watch sports with a good crowd."
Cons:
"Not really a date place, unless you're both sports fans."
"LOUD and chaotic. Came here on a Friday night around 8pm and the place was already swamped with drunk obnoxious people."
"The back dining room was way too hot."
"No one came to refill our water."
"Had to look for her to get refills."
"Not clean at all sat at a table that was dirty with mayo and ketchup on the table top."
"Wouldn't let me in as I sat outside at 1:50 a.m. as my boys were inside and they let in three to four sets of girls inside without me being able to go inside to talk to my group to let them know I'm outside."
Management
Pros:
"The manager came over to us and apologized which was nice and offered a free appetizer while we waited which was nice."
"Jason the manager came over shook our hands and was so nice."
"The manager on duty was very accommodating."
"Charlie the GM and Michelle the bar manager... were amazing. Extremely personable and professional."
Cons:
"The tall balding anorexic manager was extremely rude."
"After dealing with a rude manager saying 'I don't want to be blamed for this you probably put the wrong location in'."
"The supervisor came over with a strange smirk on his face as if he was joking in the back about this with coworkers."
"My boyfriend did not say one word to this bouncer pre or post argument. He was racially profiled, made fun of, embarrassed, disrespected then this bouncer begins to blatantly disrespect me as well."