Walmart Supercenter Reviews Summary

Store Cleanliness and Organization

Pros:

• "Place seems to be well kept and clean."
• "Organized and controlled unlike some Walmart’s I visit."
• "Well stocked and clean. Prices are pretty good considering everything has steadily increased everywhere in the past year."
• "This is one of the nicer Walmarts I’ve been to. They have stocked shelves, it’s clean and the aisles are de-cluttered."
• "The bathrooms are clean and the employees are friendly."
• "Upon entering the store it was very clean and well laid out."
• "The store was very clean and orderly."

Cons:

• "I was not impressed I would prefer a more organized and clean place to shop it's not laid out well and if you aren't a regular shopper at Walmart it's pretty confusing."
• "Not well stocked. Not kept very neat and clean."
• "Some of the aisle are hard to navigate."
• "They frequently have boxes of merchandise stacked throughout the store blocking aisles and shelves."
• "The aisles are constantly blocked with boxes or carts."
• "This was the dirtiest Walmart store I have ever been in."
• "Rarely ever come to this walmart due to the fact it's always dirty."

Customer Service

Pros:

• "I don't typically go into the store, I primarily have done pick up orders but they are always fast, the online ordering is convenient and the staff that loads have always been friendly."
• "The employees who bring us the items are always super friendly and helpful."
• "Staff was friendly and helpful and there was a few who passed me or where on the floor helping other customers."
• "The friendly staff and efficient service make the shopping experience a breeze."
• "The staff here has always been friendly and helpful."
• "A nice young lady arrived, confirmed my name and gave me my package."
• "Javier was the most helpful and kind person we have encountered in a long time!"

Cons:

• "Waited in the sporting goods section over a hour and a half for help."
• "I asked team member Dana for assistance... she said no that’s not my department and walked away from me."
• "I like walmart but the employees here in this walmart are so rude they don't even like to help customers."
• "The employees here are very Unprofessional."
• "The most rude unprofessional disrespectful employees I've ever seen in my life."
• "The employees are usually pretty rude and have zero motivation to do anything other than complain."
• "No one would help us we asked four different people where the formula was."

Pricing and Stock

Pros:

• "They had a bunch of clearance racks and items and they're pretty consistent with their lower prices."
• "There is plenty to choose from and they always have things stocked and recovered."
• "LOVE, LOVE, WALMART! AN EXCELLENT VARIETY OF ALL KINDS OF ITEMS. REASONABLE PRICES TOO, WHICH I ❤️ 😍 💖 LOVE!!"
• "The produce especially fruits are of great prices."
• "Reliable for having things in-stock."
• "Never disappointed here, always find what I want."
• "The store was some what neat considering having a lot of shoppers."

Cons:

• "This Walmart kinda stinks...they never have the stuff they say they do when you order delivery."
• "Worst Walmart I’ve ever been to. No carts anywhere and workers laughed when asked where they where."
• "This Walmart location at 2034 Lincoln Highway, Lancaster, PA is the worst and nastiest place!"
• "This particular Walmart tends to be dirtier and less staffed than the Ephtata & Fruitville Pike stores."
• "stuff is never labeled properly, shelves aren't stocked."
• "Everytime I go to this Walmart they are out of stock on tons of things."
• "The staff doesn't stock items out of laziness."

Checkout Experience

Pros:

• "Self check out was fast."
• "I use the self checkout as for me it's faster."
• "Checkout was super fast and didn’t have to wait in line."
• "There was no wait through the checkout."
• "Despite the length of the lines, it moves really quick & smooth. The cashiers I've encountered have all been pleasant."
• "I paid through the self checkout which was convenient for me at the time."
• "I prefer self checkout anyway."

Cons:

• "They often only have 2-3 registers open that are not self checkouts, and lines take forever to get through."
• "Not to mention as you leave the store with bags of purchases they stop you and ask to see your receipt."
• "Self checkout is the only real viable option here, they have at most 2 manned checkout lanes open at one time."
• "Good place to shop but don't expect a speedy check out."
• "Dislike walmart in general. Never cashiers without a line because there are not enough open."
• "Had to return a cellphone and it took about 90 minutes."
• "Too many lanes that dont have a cashier. Making lines long time waiting to long."