Target Reviews Summary

Customer Service

Pros:

• "Angelica the store manager was amazing. Very sweet. Very professional and understanding and walked out of her way to help me out and accommodate me."
• "Joanne...got us through the line effortlessly."
• "Another helpful employee deserves kudos for his helpfulness."
• "The service person, Angelina was fantastic in helping us with a new Target card and getting the best prices."
• "Sylvia at checkout...did an excellent job in such an orderly fashion, but was such a pleasure to interact with."
• "Customer Rep was top tier. Incredibly efficient without appearing rushed."
• "Anthony was super nice and made everything super easy."

Cons:

• "Two women in the customer service area were SO RUDE to her, refusing to help."
• "I was at the 'guest service counter' and was only person standing there. Two employees are talking behind the desk and walk away from the desk without even acknowledging that I was standing there."
• "Anna at customer service is a HUGE liability to this store."
• "Extremely rude associate. There are no nearby Targets where I live. I’m visiting and I leave in a day. I just needed a pair of earrings and already knew what to look for. Lady said, “Store is closing. Gotta go right now” As i was walking away she rudely told me to get out again."
• "The first thing i have to put out is how two hispanic women were having a conversation in spanish where one told the other one to watch the group of black people who walked over to electronics because they steal."
• "I love Target but I don't like this location. Cashier had a rude attitude and I feel like they thought I was stealing, which I wasn't."
• "Today I was in the girl’s section and an employee...immediately became irate and rude."

Store Layout and Cleanliness

Pros:

• "The store itself was very clean, and orderly as per usual."
• "Clean store with a convenient location."
• "Very clean and bright since they remodeled the store."
• "This is such a clean and pleasant store! I nearly always find what I'm looking for because they're well-stocked and organized."
• "Very Nice Target store. Targets are kept clean and the aisles are nice and wide making it easy to get around with the cart."
• "The store is always clean and easy to shop."
• "GREAT STORE THEY JUST REMODEL IT LOOKS GOOD BIGGER NICER NEW CLOTHES EVERYTHING NEW."

Cons:

• "Whatever you do not get anything from here I just found the longest piece of hair in my drink."
• "They remodeled this place but it looks so cluttered."
• "Shelves are always empty, clothes are expensive for the quality, super confusing layout."
• "WTH Target?! What used to be a pretty decent store is now a disorganized mess with frequently empty shelves."
• "Not organized. Prices don’t ring up the same at the register."
• "This Target is habitually out of stock in near anything."
• "The employees are hardly interested in their jobs and the return counter is the slowest you will ever see in your life."

Parking and Accessibility

Pros:

• "Convenience, convenience, convenience. Given the current situation it's great to have drive up service."
• "Great location in the Promenade Shopping Center."
• "Every time the order comes to my car within 1-2 minutes of arrival, which is incredible!"
• "Ordered online and had them brought out to the vehicle - super quick and easy."
• "There are a lot of reasons why I drive out of my way to go to Target, rather than shop online."
• "Bought a flee collar for our dog. It was $15 cheaper than pet store and Amazon! Very easy to order on line and pick up experience was excellent. Hardly any wait time."
• "The ease of process. Very convenient. Interaction with employees was very professional and friendly."

Cons:

• "Baseball attendance always fills up parking lot, I hate to complain but I couldn't find one spot."
• "Parking lot sucks. There are never shopping carts that customers can use as they are either in the parking lot or being filled as storage for the workers."
• "The parking lot is very chaotic. No matter what time of day I've gone, it's completely packed."
• "Waited 30 minutes for drive up pickup order. Did not see one person come out for the 10 cars waiting."
• "Curbside pickup was very slow. Seems disorganized."
• "My issue is specifically with the drive up service...I pull in and wait for 15 minutes to then be told my order was canceled."
• "The long line and wait time for pick up and returns is extremely annoying!"