"The staff was super attentive and prideful in their food and service."
"The team was super friendly and helped us throughout the whole night."
"Staff is very courteous and on toes to help you with your request."
"The staff! They were on point; friendly, not in the way, and aware of our needs before we asked for things."
"The service staff was on point the entire duration from the time I walked in up until the time that I left."
"The wait staff was very attentive and there seemed to be a very high staff to patron ratio and you could feel it."
"Staff are very professional and knowledgeable."
Cons:
"Two men in suits who seemed to be managers/owners were extremely rude."
"Service was a tad bit rushed."
"While we were dining, the staff accidentally dropped dishes and glasses on the floor THREE times!!"
"However, service was markedly less so. We had to ask for refills on our drinks."
"Fantastic sushi destroyed by horrible service. Never have a dined so formidably where the food was served by staff that was so incompetent but also rude and unhelpful."
"The waitress... met with unwelcoming reluctance."
"The service left much to be desired."
Ambience
Pros:
"The ambience was really nice. Service was amazing too."
"Very nice ambience."
"The atmosphere was amazing."
"The ambiance of the restaurant is lovely and inviting."
"The place itself has this cool vibe, modern but cozy."
"The Atmosphere is great."
"It's a beautiful and well designed restaurant decor and very nice staff."
Cons:
"Yes the place is nice and too dark you can’t see anything, so you’re paying for that and the high Manhattan rent."
"The ambience was really nice... However, I still felt it necessary to take off stars only due to the bathrooms. They were AWFUL."
"The lighting was too dark that it made it difficult to take photos of the food."
"It’s just so dark, the red lights make it real hard to see your menu, your food and your company too!"
"Its a pretty noisy place so don't know if Grandma would enjoy."
"When they are packed it is hard to hear your party without raising or projecting your voice."
"Having your meal end on a sour note is never a good thing!"
Food Quality
Pros:
"The food was exceptional, drinks were really good and the service was also outstanding."
"The food is absolutely delicious. New tastes to discover."
"Ah, the food is sooo good! Quality, creativity, and taste perfectly fused."
"Everything was fantastic. Exceptional service, and ALL of the food was good."
"The food was amazing and the service was top notch."
"The food is authentic and will leave you speechless after every bite."
"The food was delicious and everyone came out super happy with the food, from a vegan to meat lovers, to kids."
Cons:
"I ordered the burger and it wasn’t to my liking."
"The fish was not of high quality."
"For example the Unagi was rubbery and the fish eggs did not taste fresh so they over powered otherwise good dishes."
"The food is extremely Low quality grade."
"Unfortunately the sushi is 26 dollars for literally fake crab that's terrible."
"The food was really bad, so consider the quality they served, it's way overpriced."
"The sushi was really bland."
Value for Money
Pros:
"Although for NYC it isn't that expensive and there are cheaper options."
"This place is pretty reasonable, esp for New York City and the gratuity is in included. (nice touch)"
"Pricey but well worth the money and actually not as expensive as some other good restaurants in NYC."
"Food was fantastic and reasonably priced."
"The prices are not bad for NYC but what makes it a great value is the no tipping policy whether at the bar or having dinner."
"Happy hour on top-notch cocktails for $9 until 7, and great service at the bar to boot."
"The only downside is the quality to price ratio is slightly skewed but they are non-tipping meaning that fair wages are paid which balances as well."
Cons:
"This is one of the few places I have no idea how it has a 4.5 on 500 reviews, it's a 2.0 for a high price."
"A little overpriced. I don’t think I will go again."
"Lastly the dessert $15-30 and again tastes worse than a $2 dessert."
"I paid the $30 mandatory charge/tip on $160 bill for 2."
"Had the steak for 2... $155 and couldn't be more then 10 ounces."
"Huge increase in prices compared to other mid-level NYC restaurants. No entree below 40 and only one appetizer below 20."
"The quality of the food did not match the exorbitant prices."