Sen Sakana Reviews Summary

Category: Japanese restaurant New York

Address: 28 W 44th St, New York, NY 10036, USA

Phone: +12122219560

Rating: 4.4
based on 193 reviews.

Service

Pros:

  • "The staff was super attentive and prideful in their food and service."
  • "The team was super friendly and helped us throughout the whole night."
  • "Staff is very courteous and on toes to help you with your request."
  • "The staff! They were on point; friendly, not in the way, and aware of our needs before we asked for things."
  • "The service staff was on point the entire duration from the time I walked in up until the time that I left."
  • "The wait staff was very attentive and there seemed to be a very high staff to patron ratio and you could feel it."
  • "Staff are very professional and knowledgeable."

Cons:

  • "Two men in suits who seemed to be managers/owners were extremely rude."
  • "Service was a tad bit rushed."
  • "While we were dining, the staff accidentally dropped dishes and glasses on the floor THREE times!!"
  • "However, service was markedly less so. We had to ask for refills on our drinks."
  • "Fantastic sushi destroyed by horrible service. Never have a dined so formidably where the food was served by staff that was so incompetent but also rude and unhelpful."
  • "The waitress... met with unwelcoming reluctance."
  • "The service left much to be desired."

Ambience

Pros:

  • "The ambience was really nice. Service was amazing too."
  • "Very nice ambience."
  • "The atmosphere was amazing."
  • "The ambiance of the restaurant is lovely and inviting."
  • "The place itself has this cool vibe, modern but cozy."
  • "The Atmosphere is great."
  • "It's a beautiful and well designed restaurant decor and very nice staff."

Cons:

  • "Yes the place is nice and too dark you can’t see anything, so you’re paying for that and the high Manhattan rent."
  • "The ambience was really nice... However, I still felt it necessary to take off stars only due to the bathrooms. They were AWFUL."
  • "The lighting was too dark that it made it difficult to take photos of the food."
  • "It’s just so dark, the red lights make it real hard to see your menu, your food and your company too!"
  • "Its a pretty noisy place so don't know if Grandma would enjoy."
  • "When they are packed it is hard to hear your party without raising or projecting your voice."
  • "Having your meal end on a sour note is never a good thing!"

Food Quality

Pros:

  • "The food was exceptional, drinks were really good and the service was also outstanding."
  • "The food is absolutely delicious. New tastes to discover."
  • "Ah, the food is sooo good! Quality, creativity, and taste perfectly fused."
  • "Everything was fantastic. Exceptional service, and ALL of the food was good."
  • "The food was amazing and the service was top notch."
  • "The food is authentic and will leave you speechless after every bite."
  • "The food was delicious and everyone came out super happy with the food, from a vegan to meat lovers, to kids."

Cons:

  • "I ordered the burger and it wasn’t to my liking."
  • "The fish was not of high quality."
  • "For example the Unagi was rubbery and the fish eggs did not taste fresh so they over powered otherwise good dishes."
  • "The food is extremely Low quality grade."
  • "Unfortunately the sushi is 26 dollars for literally fake crab that's terrible."
  • "The food was really bad, so consider the quality they served, it's way overpriced."
  • "The sushi was really bland."

Value for Money

Pros:

  • "Although for NYC it isn't that expensive and there are cheaper options."
  • "This place is pretty reasonable, esp for New York City and the gratuity is in included. (nice touch)"
  • "Pricey but well worth the money and actually not as expensive as some other good restaurants in NYC."
  • "Food was fantastic and reasonably priced."
  • "The prices are not bad for NYC but what makes it a great value is the no tipping policy whether at the bar or having dinner."
  • "Happy hour on top-notch cocktails for $9 until 7, and great service at the bar to boot."
  • "The only downside is the quality to price ratio is slightly skewed but they are non-tipping meaning that fair wages are paid which balances as well."

Cons:

  • "This is one of the few places I have no idea how it has a 4.5 on 500 reviews, it's a 2.0 for a high price."
  • "A little overpriced. I don’t think I will go again."
  • "Lastly the dessert $15-30 and again tastes worse than a $2 dessert."
  • "I paid the $30 mandatory charge/tip on $160 bill for 2."
  • "Had the steak for 2... $155 and couldn't be more then 10 ounces."
  • "Huge increase in prices compared to other mid-level NYC restaurants. No entree below 40 and only one appetizer below 20."
  • "The quality of the food did not match the exorbitant prices."

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