Island Sport Works Reviews Summary

Customer Service

Pros:

• "Customer service was top notch and repairs were completed quickly."
• "Jeff was very good with communicating and they were reasonably quick with the service."
• "Their customer service is exceptional I was as completely impressed with their professionalism and prices highly recommend."
• "Great customer service, quick and honest!"
• "Michael was very easy to work with."
• "The staff is very friendly and helpful."
• "Everyone was so nice and patient through all of my questions."

Cons:

• "If I could give 0 stars I the guy who runs this place is a joke, had a FMIC and ko4 turbo installed on my car here and they snapped all my number clips leaving it sagging."
• "They were adamant that the work they performed was correct, despite my AAA bill for roadside maintenance."
• "But all they care is about how to get your money, and their thieves!. Like every other shop."
• "I noticed someone had backed into my car also during pickup and that was also denied."
• "Go to this place if you want them to call you hours before your appointment to say they cant do it 2 times."
• "After getting my daily driver back from them, only to have it break down a day later."
• "They wouldn't give me the keys to my car, had to get police involved!!!"

Knowledge & Expertise

Pros:

• "Very knowledgeable and thorough!"
• "They are very knowledgeable and transparent, and their prices are very reasonable."
• "The staff is knowledgeable and friendly, and all work is done to a high quality standard."
• "Their knowledge of all makes and models makes it a no brainer of where I will be bringing all of my cars from now on."
• "Tyler and his crew are very knowledgeable and straight forward with you also no bs here."
• "Tyler is SUPER knowledgeable and was a great help!"
• "Tyler has top knowledge of all VW upgrades and helps you custom choose what types of upgrades based on your preference."

Cons:

• "Stay away from this place."
• "Beware, Tyler and crew will get very ugly and aggressive with very little provocation."
• "I highly recommend not getting your car worked on here there liers who knows what else they lie about."
• "They send me a estimate of 4,888.69!!!! Not counting the tires!!! Another 2,200 that I paid separately!!"
• "When I get there, the owner Tyler literally show me what was wrong in my car motor, from there we compared both estimates and the one from ISW came with parts that my car didn’t need!!!"

Quality of Work

Pros:

• "Tyler really knows how to run a shop."
• "We took our Audi to Island Sport Works in the hope that they could find out why our soft top was not retracting... They replaced it, and charged us $470. Excellent service."
• "Great guys. Took my car here twice—once for a routine service, another to fix a misfire problem."
• "I highly recommend going here for your foreign car or any car because these guys know what they are doing."
• "Having worked on my 20th Anniversary and my brother's MK6, Island Sport Works is the only shop we ever bring our cars to, because of the quality of work done."
• "Tyler and his team truly care about quality work and it shows."
• "They identified the issue rapidly and had me back out quickly."

Cons:

• "Sooo disappointed!!!! After getting a terrible brake job in Amaco next door and a MB Motorsport, I decide to give it a try to this shop ISW, I have to say they seem really nice, and they did some work to my car which came out fine, but pay attention, a couple months ago my car got an engine light and I took it for a diagnostic plus tire replacement."
• "I’m really thrilled about this place, they kept me informed and continued to search and solve the problem Audi Service was either too inept or lazy to find."
• "This place saved my Mk5 GTI... I thought my GTI was doomed until this place."
• "By far the some of the best fab work I have seen."
• "These guys at Island Sports are great they definitely put the customers needs FIRST!"
• "I’ve been using Island Sportworks for some time now and I must say they always surpass my expectations."
• "They performed a APR stage 2 tune on my Audi S3."