Target Reviews Summary

Store Maintenance

Pros:

• "Very good store. Store itself is well maintained and starbucks inside this store is good!"
• "This target store is one of my favorites. Well maintained, friendly staff."
• "The store is very clean and well-stocked."
• "Target is open until 12am tonight - so I took an 10:30pm shopping trip that was well worth it. The store was quiet, calm, and very relaxing."
• "Staff were all following the protocols by wearing masks, maintaining social distance, and cleaning commonly touched surfaces."
• "Aisles are stocked and tidy."
• "As always pretty neat and cleanly maintained."

Cons:

• "Always understocked and disorganized."
• "This store must have very high turn out rate since employees leave quick."
• "The Clothing areas are an unorganized mess and look like an absolute disaster."
• "Also this store's shelves are always near empty. They need to restock better."
• "The store is an absolute mess.. forget trying to find anything that you may need."
• "This store is in shambles and is deteriorating."
• "I couldn’t believe the state of the aisles in this store."

Customer Service

Pros:

• "The worker Chin ( which is her nickname) was very very nice and polite to me and hopefully all of their workers are like her you see I'm handicapped and she was very helpful to me in getting the products that I needed."
• "Went to this Target for a Pick-Up order. So all I really experienced was the Entrance and Customer Service... But, I definitely can say that it was a very easy and No Hassle visit!"
• "The people that work the service desk at this North Brunswick Target are very pleasant and efficient."
• "Super friendly employees and best target I've ever been to!"
• "Service was good and the employees actually offered help without my having to ask."
• "Associates are friendly and helpful."
• "Had a great experience with the drive-up service."

Cons:

• "Called them to confirm toy availability, was assured that at least 4 available. Drove 40 mins to store, just to find out that they don’t have any."
• "Worst Starbucks around. Most of the employees have attitude and a lot of the time there are no barista present."
• "I think they should improve the Optical store.. no one was available to speak for a long time and then after 30minutes they simply say that they dont have simple clip for my glasses...."
• "They racially attacked me and my family as soon as we walked in."
• "I received incorrect item color. I had to go back and it took them lot of time to fix and provide me the correct item."
• "Clean location but BAD customer service! The people I spoke to were rude, not truthful and the manager refused to speak with me!"
• "Many of the staff who work at this store are careless about the guest experience."

Checkout Experience

Pros:

• "I had the experience of a lifetime at Starbucks here in Target, North Brunswick. The sweet soothing voice of the workers was one that reminded me of my mother’s."
• "Very easy to place the order and very simple pick up process."
• "I used the online order pick-up feature and that worked out perfectly, too."
• "The returns process also happens seamless."
• "Excellent and smiling service from customer care."
• "Staff was wonderful and covid appropriate."
• "Excellent customer service.!!!"

Cons:

• "Buyer beware, there are only 2 lanes open and there is no self checkout."
• "There are not enough registers/cashiers open and the self-checkout lines are extremely long."
• "Every time I go to this store no there is only one or two checkout lanes are open with a 20 minute wait or longer if it's busy."
• "Worse Target I've been too! They had only two registers open, and both took a break at the same time."
• "Every time I go to this target the lines are otrocious."
• "The worst Target. Usually only one register open and they NEVER have self checkout open."
• "There’s not even a single self checkout lane."