Walmart Supercenter Reviews Summary

Category: Department store

Address: 820 Cooper St, Woodbury, NJ 08096, USA

Phone: +18566860133

Rating: 3.9
based on 374 reviews.

Customer Service

Pros:

  • "Customer service was helpful in returning a faulty item. The ladies at the desk were courteous and professional."
  • "Dave in electronics was beyond helpful with my TV."
  • "The customer service girls were pleasant, knowledgeable & efficient."
  • "You were AMAZING at not only getting us through the line quickly but making light of the situation and even joking with my wife and children who were mentally checked out."
  • "The staff I've interacted with are friendly and happy to help."
  • "One of my favorite walmart stores. The deli area is the best I've seen. Much thanks to Angela, she was extremely helpful and friendly, people like her make shopping a much more pleasant experience."
  • "Went to buy a new phone..Brooklyn gave not only the best advice but great service transferring all our phone information!!"

Cons:

  • "Some of the cashiers are beyond slow."
  • "Service was terrible."
  • "Terrible customer service."
  • "The cashier was slower than a sloth and his excuse was, I'm not going to kill myself."
  • "The Customer Service Was Atrocious!"
  • "The woman behind the counter left without saying anything to me."
  • "They seem to find the laziest cashiers for late night. And they all seem to have attitudes."

Store Layout and Stock

Pros:

  • "Always clean and the employees are great if you can't find they will!"
  • "Out of the Walmart’s in this area we seem to return to this one the most. Aside from it being one of the closest, they have a large grocery section."
  • "This Walmart for some reason has more of a selection than the one near me and the overall layout is pretty good."
  • "This store is always very well stocked and fairly well organized."
  • "The store is clean, and all the aisles were full."
  • "It is always well stocked, neat and organized."
  • "One of the better run Walmart stores in this area, clean, organized, customer friendly."

Cons:

  • "Can't keep the shelves stocked even after coming back three days in a row."
  • "8am and shelves not stocked, too many registers closed."
  • "Store is dirty, looking for decaf tea bags not on shelf!!"
  • "Everytime I go shopping here whether it be a weekend or weeknight there is never anything on the shelves."
  • "They don't stock their shelves regularly so quite often they won't have what you want."
  • "The shelves are a mess and not well stocked."
  • "The inventory is always low - the manager obviously cannot order properly."

Checkout Experience

Pros:

  • "Self check out was for card carriers only."
  • "The new self check out stations definitely help."
  • "I was out of the store in less than 30 minutes which was Great on Dec. 21 at 5 in the afternoon!"
  • "I didn't realize how big this walmart is. There where about 15 people in self checkout and I only waited about a minute."
  • "Not a problem much anymore now that they put in self check outs. Great idea Walmart."
  • "And the check out is quicker."
  • "Interesting enough the lines were bearable and my cashier was friendly and quick."

Cons:

  • "The grocery pick up is ridiculous my order was supposed to be ready between 5&6 pm we have been here now for half hour."
  • "Sat there waiting for 20 minutes for a pickup order while I see the idiots who work there screwing around through the window on the door."
  • "Tonight I think was the FIRST TIME I ever didn't have to wait in line for an hour!!!"
  • "Always takes ages to check out at this place. Always find what I need in 5 minutes, then wait in line for 30."
  • "It was TERRIBLE!!!! There are NEVER enough registers open!!"
  • "There are NEVER enough registers open!! I stood in line for almost 30 minutes, I timed it."
  • "The worst thing EVER, is standing in long lines to make your purchase."

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