Target Reviews Summary

Category: Department store

Address: 900 Bergen Town Center, Paramus, NJ 07652, USA

Phone: +12018817660

Rating: 4.0
based on 137 reviews.

Staff and Customer Service

Pros:

  • "The staff is very very helpful and there is a lot of foot traffic so the staff must be overwhelmed with how much stuff people leave all over."
  • "Daryl let me know about the red card and the cartwheel app which I did not know about so he went out of his way to make sure I received coupons and got the best deals available."
  • "Love this store... I'm very happy with the professionalism of the staff!"
  • "The employees there were so willing to help."
  • "Today I was helped by the friendliest and caring person ever. SHE TRULY MADE MY NIGHT!"
  • "The staff here are also noteworthy for their helpfulness and efficiency, ensuring that customer needs are promptly addressed."
  • "I was there the other day for last minute holiday shopping. I was having trouble locating items when I approached one of the associates. Her name was Tiarra, and she was more then helpful in assisting me in locating all the items I needed!!!"

Cons:

  • "It always seems like there is one person, or sometimes no one working there."
  • "Target is not what it once was, there are never enough employees working the registers."
  • "There is no customer service at Paramus. Nobody ever greets you and the cashiers are not friendly as well."
  • "Horrible customer service. Always have sales but on cashpoint none of my products come out on sale price."
  • "So rude! I just called a department representative to ask if they had a very popular game in stock... The representative was extremely rude."
  • "The customer service associate and her manager (shea) verbally harassed me."
  • "Worst customer service! For online orders for pick up it tells you within 2 hours and it goes all day and no one fulfills your order."

Store Organization and Cleanliness

Pros:

  • "Very organized and neat store when it isn't a holiday or back to school when the store is over run with shoppers."
  • "This store is great! The store is neat, clean, and the staff is very helpful, polite, and professional."
  • "Very clean and organized as well."
  • "Nice store, everything was neat, found what I needed."
  • "One of the better Target stores."
  • "Store I visited, Bergen Outlets in Paramus NJ was very clean as usual."
  • "The store was clean and well organized."

Cons:

  • "While this store is a good one stop shop. The clothing section is always a mess."
  • "Many products are at the wrong place with a wrong price, and the cashier will tell you a different price."
  • "Products are always in the wrong spot for pricing."
  • "This target store is really horrible - not only is it the MESSIEST and most disorganized store I've seen."
  • "The electronics area is very disorganized also restrooms are not clean, specifically the women side."
  • "In-store experience here is awful. Unorganized, messy, and dirty."
  • "I feel like the store could be better organized and cleaner."

Pricing and Checkout Experience

Pros:

  • "The prices are quite reasonable."
  • "I bought 2 Starbucks coffees and got $2 off and on top of that when you use your target card you get 5% off."
  • "It's really fun shopping at target with the app cause you get things much cheaper that way."
  • "I love Target because their deals and sale prices are very awesome so you can go look around."
  • "This target had every self checkout open."
  • "I'll give Target credit for having wider aisles than Walmart."
  • "The best app for in-store pickups and very seamless experience as well."

Cons:

  • "Brought a few things to the self checkout and one of the items rung up $10 while it said $3 on the shelf."
  • "He then rang up the price wrong (.50 more) the other item rang up without the sale price."
  • "There are multiple cash registers, but they are all empty because only 2 are being serviced by employees."
  • "There are four registers at self check out and there is always one that is not working when I’m there trying to check out."
  • "Both myself and two other people I know have had their credit card information used to illegally buy items in target."
  • "They also have an extremely ridiculous policy of only allowing 10 or less items at the self check out....but then don't have any registers open."
  • "If you are visiting this location don’t pay cash or you will have to wait on either of the two lanes that have cashiers checking you out…"

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