Abu Rass Restaurant Reviews Summary

Category: Mediterranean restaurant

Address: 1057 Main St, Paterson, NJ 07503, USA

Phone: +19732780007

Rating: 4.2
based on 253 reviews.

Food Quality

Pros:

  • "Consistency is their strength and quality of their food is no other."
  • "all food was great, different selections of middle eastern most famous foods, and salads."
  • "The food is perfect. We had mix chicken and beef shawerma, kebab and şiş tavuk. Very good fries and rice."
  • "Best Middle Eastern restaurant! Very authentic, high quality, and tasty food!"
  • "The food was absolutely delicious! The falafel were the best we have had, the misakhan was out of this world, and the grilled food was amazing as well."
  • "Everything here is amazing - food is excellent quality and the white sauce here is incredible."
  • "The food is always delicious the service is amazing everyone there instantly makes you feel like family."

Cons:

  • "It was the worst place to eat at the hummus was so salty and did not taste like hummus and the food half cold half reheated the falafel was salty as will it was the worst experience ever."
  • "Food was precooked."
  • "The meat here could have been more tender, it was slightly dry."
  • "Now it’s just horrible, I picked up falafel (overcooked, the crust is almost 1/2 inch)."
  • "The food was absolutely disgusting, I can’t tell nothing is made fresh."
  • "The quality of the food used to be amazing and you could never find it anywhere however after about a year i have noticed the food has been losing its quality and taste."
  • "The food seemed a bit cold when we received it."

Service

Pros:

  • "The service was excellent as well."
  • "Great service from Saif, ziad, farouk, & Nasser."
  • "All the workers are so attentive and polite."
  • "Delicious food, hospitable and extremely polite staff, beautiful design, this restaurant has it all!"
  • "The entire staff exuded a sense of pride and passion for their work, which made for a truly memorable dining experience."
  • "The staff is extremely friendly."
  • "The wait staff is very friendly and attentive."

Cons:

  • "Unfriendly faces, they don’t know the word customer service, very rude staff."
  • "Their service was almost non existent."
  • "Waiters were very unattentive and service was overall a zero."
  • "Waiter was horrible.. we had to ask for ketchup, straw, and napkins, and I waited another 15 minutes."
  • "once we told the waiters they were not helpful at all."
  • "He just ignored us totally."
  • "One of the waitresses kept laughing and joking that the order was not made and it felt like I was begging them for food."

Atmosphere

Pros:

  • "The atmosphere was very pleasant."
  • "an upscale environment with a hookah lounge, dozens of servers, and PLENTY of seating."
  • "It’s a comfortable atmosphere."
  • "The atmosphere with the outdoor patio is so great!"
  • "The outdoor seating area is lovely, even in the cold, they have covered on all sides and have heaters."
  • "Cozy environment, nice open air sitting arrangement."
  • "the atmosphere was great & very welcoming!"

Cons:

  • "I will never go back to this place again and the service was bad and they changed 25 for hookah which was also bad no taste."
  • "The smoke from the hookah made it hard to breathe and the music was deafening."
  • "The atmosphere isn't good for families; outside seating has smoking which is intense and all you can smell."
  • "It’s just a tourist trap that worries more about making money than taking care of its customers."
  • "Didn’t feel the authenticity or ambience!"
  • "The place is full of flies, those were flying all over and sitting on the food."
  • "prevalence of smoking in the family section."

Pricing

Pros:

  • "The prices are extremely reasonable for the quality, quantity and service you’re getting."
  • "very reasonable prices."
  • "The prices are fair for the portion size."
  • "We then ordered out food which was beyond reasonably priced."
  • "Prices are reasonable and you get a good serving of each dish."
  • "Great value for money."
  • "The prices are reasonable and its a good quantity."

Cons:

  • "The price however is ridiculously unjustifiable: $36 for the buffet plus mandatory tipping and taxes summing up to $43 per person!"
  • "If you are BLACK do not step foot into this establishment, they are rude and they discriminate if you’re not Muslim."
  • "The price is a little high but it is worth it."
  • "the $48 per person charge felt excessive given the subpar quality of food and service."
  • "The price is high compared to the Quality of the food being offered."
  • "Way overpriced in my opinion."
  • "The prices went up too much."

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