"The chicken and kofte are both incredibly seasoned and very tender."
"Fresh, aromatic, delicious, reasonably priced, and great portions."
"Lamb was tender and flavorful and hummus is rich and delicious."
"The tahini sauce is my favorite, so very creamy and really adds to the other items on the plate."
"Braised lamb shawarma is so good here."
"The cauliflower was a great vegan option."
"The food is very tasty and seasoned well."
Cons:
"If you want a shawarma with rubbery bits of fat on it then this is the spot."
"Had the chicken shawarma pan and it was surprisingly bland."
"Flavorless Lebanese food."
"The falafels were dry and not crisp."
"Definitely not worth it. The falafel was gross & there was a over-powering flavor of some herb in it."
"The whole plate was quite dry."
"Both could have been seasoned better and were bland."
Service
Pros:
"Staff friendly and entire place was very neat/clean!"
"The customer service is very warm, friendly, and very knowledgeable about their food."
"The Staff were super friendly and helpful."
"Incredibly nice counter service and the food is prepared quickly."
"On top of that, the staff, despite being crazy busy during some lunches, are angels!"
"Nice staff and efficient service."
"The two women at the counter were amazing and engaging!"
Cons:
"Okay, but too much money for what you got. I wouldn't go a step out of my way for it."
"The service was not so good. The cashier who took my order spaced out a bit."
"Staff are generally ok, pleasant but pouty. No table service."
"The first time i came here i was disappointed by the small portion size, not getting enough sauce on the side, and them pressing me for a tip."
"The screen you have to touch to pay doesn’t even offer no tip as an option, in my opinion ridiculous for a take out place."
"I did order Falafel and the cashier miss understood the order."
"Ordered FALAFEL plate for pick up, which is marked as VEGAN. As I opened the order and began eating, there were about 10 small pieces of meat in different places of the plate mixed with food…. Completely unacceptable situation for a vegan customer…"
Value
Pros:
"Great food for a great price!"
"Fresh, aromatic, delicious, reasonably priced, and great portions."
"Everything I’ve tried has been delicious and tastes fresh and light for a pretty low cost."
"Great lunch at a good price."
"You can get a great meal with great flavor, generous portions, and lots of veggies for < $15 here."
"Value and portions are amazing here as well."
"This is one of the most solid lunch spots around the Union Square area - cheap, filing, fresh, and good quality."
Cons:
"Okay, but too much money for what you got. I wouldn't go a step out of my way for it."
"For the fast casual atmosphere and portion sizes, it feels a bit much to be paying upwards of $15 for a rice bowl with meat."
"Prices are a tad expensive, considering this isn't a service-restaurant."
"Neither the side of Falafel nor the pan come with the standard Tzatziki sauce so I paid the upcharge of $2.50."
"The food overall was too expensive for me to want to return."
"And they charge $4 + tax for a small bottle of Poland Spring water."
"Certainly the most expensive falafel I've ever had!"
Ambiance
Pros:
"Decor is nice and tables are communal."
"Its low-key atmosphere and pleasant decor make it a great choice for a casual quick bite."
"Seated facing the street and people watching was a great way to spend an afternoon."
"Atmosphere: casual and cozy."
"Overall, this place had a wonderful, low-key atmosphere and great, healthy, filling food."
"We stopped in on a whim, and were very impressed with the peaceful decor, good background music, and delicious smells emanating from the grill area behind the counter."
"The interior is not pretentious, I feel at home."
Cons:
"The decor isn't very appealing and it gets a bit smelly, so not great if you're planning to stay there having a conversation."
"Seating is limited and a bit cramped."
"For some reason, cell-service is hard to get while inside, and there is no wi-fi."
"They have big space but they are not using it well. I didn’t like the seats, they are not comfortable."
"Place is a little noisy with one big floor and you might have a shared table so it’s not the best spot for an intimate lunch or dinner date."
"The place is cramped."
"Gets very crowded at meal times so sit near the wall if you don't want to get smacked in the head by a backpack."