Laila Restaurant And Lounge Reviews Summary

Food Quality

Pros:

• "All good portions, prepared well, and absolutely delicious!"
• "Unusually quite tasty, food from simple ingredients, but prepared with taste and professionally."
• "Their mix grill was good as well."
• "The food is absolutely phenomenal."
• "These chops were grilled to perfection! Soo delicious - 9/10."
• "Every single dish was tasty and of fine ingredients."
• "The food was flavorful and beautifully presented."

Cons:

• "The mixed grill was nothing spectacular - imo, the rice won the dish lol."
• "The food was cold and very Expensive Compare to other restaurant I’ve been to."
• "The spicy kebab tasted weird, chicken schwarma was extremely salty, almost unedible."
• "The meat was all under cooked, smelly, stringy, gamey and very hard to chew."
• "You can’t even chew the Shish Kebab."
• "The falafel tahini sauce tastes like it literally just came out of a plastic bag."
• "The Khabob I ordered didn't live up to my expectations."

Service

Pros:

• "Service was good."
• "Our waiter John was super prompt and helpful with my dietary restrictions."
• "The service was still wonderful."
• "Ramez has been an amazing server and very attentive."
• "Staff very kind and friendly."
• "The service staff is very attentive."
• "The staff wow they are just the best here!!!!"

Cons:

• "I was stunned at the rude treatment."
• "They arbitrarily just stop accepting orders at random times!"
• "Apparently we did not spend enough money and were told it was not worth it for them to serve us for a $65 bill."
• "We were forced to take the check and were asked repeatedly to pay it."
• "Serve is poor. Staff charged us for the order, but never brought it to the table."
• "The service was poor especially when there were only 3 tables being served."
• "They rushed us to order then we got ignored the rest of the time."

Atmosphere

Pros:

• "Fun atmosphere."
• "The atmosphere was great as well."
• "The ambiance is inviting."
• "The place is very welcoming and home like even on the busiest days like a weekend."
• "Great atmosphere."
• "The atmosphere was very chill and elegant at the same time."
• "The atmosphere is amazing."

Cons:

• "And the music is so loud like nightclub music you can’t have a conversation while eating."
• "The music was a little too loud for dinner."
• "Starting from 8pm the place becomes so loud with a belly dancer dancing around."
• "It was like eating dinner on the dance floor of a night club."
• "The music was way too loud."
• "They made us rush because they said 'the kitchen is closing at 9:00pm'."
• "The staff most of the time their masks are down their nose and some of them without."

Price

Pros:

• "Service was excellent and the prices are very reasonable, especially because the portions are huge."
• "Prices are very reasonable!"
• "Recommend paying in cash and telling the server in advance to avoid incurring credit card surcharge."
• "The food is always fresh and good."
• "Everything I ordered was delicious."
• "Food was amazing. Took be back to Lebanon and reminded me of my grandma's cooking."
• "The food is excellent & service was top notch."

Cons:

• "Very overpriced for portions, especially the mixed grill platter."
• "They charge 6% if you use a credit card."
• "A little bit pricey."
• "It’s pricy compared to food quality."
• "The mixed grill which was $35 was only 4 small chunks of chicken and 4 small chunks of beef and the rest of the plate full of dry rice."
• "It’s extremely expensive."
• "The only thing I can say is that this place is kind of pricey we paid $600 for a family meal of 6 adults & 2 children."