Serafina Italian Restaurant Meatpacking Reviews Summary

Price

Pros:

• "The price is very reasonable for what you get."
• "The food was delicious and decently priced for a nice Italian restaurant in NYC!"
• "The food was good and the price was very fair (for New York standards)."
• "Not as pricey as one would expect for location."
• "Prices were good."
• "The prices are quite reasonable."

Cons:

• "Overpriced, mediocre Italian food."
• "The food is definitely not worth the price."
• "I would say that its too much $ for the 3 slices of bread with cheese and a little prosciutto."
• "Ordered delivery. Decent food, but quite overpriced."
• "Nice ambiance, but expensive for what was pasta that didn’t taste as good as what I could make at home..."
• "Dishes are quite pricey for what you get and it is the first restaurant where we got charged a 10% Covid recovery fee!"
• "Expensive food for what it is."

Food Quality

Pros:

• "The pizza was excellent !! So thin, the burrata was so fresh - absolutely delicious."
• "I enjoyed their black truffles gourmet pizza here as well as their mushroom one as well."
• "Food was really good - the truffle cacio e Pepe was really good, not too truffly and they didn’t add a bunch of cream."
• "Classic Italian dishes that were super flavorful and I ate every single little bite."
• "Everything was fresh and very flavorful."
• "Food is tasty and fresh with some nice options."
• "The food is super delicious and the service was spectacular."

Cons:

• "Then my friends dish had practically raw peas and the chicken was dry and super under seasoned."
• "The lobster spaghetti didn’t have more than a dime size of lobster in it and the sauce tasted like canned tomato sauce."
• "The pizza crust was extremely dry, the sauce seemed canned and overall not worth the price at all."
• "Everything was ice ice cold, eggs, pancakes, everything..."
• "The food was very salty."
• "Ordered the artichoke heart salad. Was sharing between 2 people and was god awful."
• "The chicken tasted like it was breaded in goldfish crackers and the pasta was drenched in tasteless meat sauce."

Service

Pros:

• "Service, food, and location were superb."
• "The team working were very pleasant and attentive."
• "The staff was very attentive and polite!"
• "Great service."
• "The Service was very good."
• "Serafina's attentive staff cared for us throughout the night with water refills and non intrusive check-ins."
• "Staff were friendly while delivering a fast service."

Cons:

• "They were so so so understaffed. Drinks took 15+ minutes to come out."
• "Very disappointing service for Sunday Brunch."
• "Our waiter was never present."
• "The young woman hostess was on her own and overwhelmed."
• "The whole experience felt very rushed and not hospitable in the least."
• "Service was the only downside, it was pretty slow and the servers unfortunately seemed a little confused."
• "Service was extremely slow, as we could not get any waiter’s or busboy’s attention on multiple occasions."

Ambiance

Pros:

• "Great atmosphere! Nice decor. Good location."
• "It is especially nice when the weather permits to sit outside and enjoy your very vibrant surroundings."
• "The restaurant had a casual vibe although most patrons came dressed for the evening--it is after all in the meat packing district."
• "This is the best Serafina I have experienced and that’s mainly due to the outdoor seating and bike friendliness."
• "Lovely environment and great food!"
• "Atmosphere is nice and the location is good."
• "Very nice atmosphere and music."

Cons:

• "There is level of disrespect and deep unkindness there."
• "Was never quite sure if the waiter was our actual waiter or the bus boy filling in, since he never introduced himself or talked to us for more than a few seconds."
• "The indoor dining room smelled like a toilet."
• "We then waited in an extremely hot and overly loud space for approximately 20 minutes to not be waited on."
• "The staff is really not friendly and didn’t make us feel welcome."
• "The inside was super small, so we didn't want to sit in there."
• "The crowd was young millennials being loud, playing their own music at their tables, screaming at each other."