San Marzano Reviews Summary

Category: Italian restaurant New York

Address: 117 2nd Ave, New York, NY 10003, USA

Phone: +12127773600

Rating: 4.3
based on 332 reviews.

Service

Pros:

  • "Gab the hostess was excellent, very professional, and considerate."
  • "The staff was very polite and professional all around."
  • "Friendly, attentive service."
  • "The waiters were very helpful and welcoming as well."
  • "Service was great and I love the lighter vibe of the space."
  • "The service was also great - our waiter was friendly and attentive throughout the meal."
  • "Our server Sanae took great care of us!"

Cons:

  • "Both of the hostesses were very condescending."
  • "their service is slow and inattentive so you are inadvertently delayed."
  • "Our waitress Kayla was cold, unhelpful, and provided terrible service."
  • "The service was a little rude."
  • "Service terrible."
  • "The service is horrible."
  • "The customer service from waitresses and waiters are kind of neglectful however."

Atmosphere

Pros:

  • "Nice atmosphere & decor, with prices reasonable for NYC."
  • "First of all, the restaurant itself is beautiful. I love the ambience."
  • "I love the lighter vibe of the space compared to a lot of Italian spots."
  • "The interior is cozy and nice in general."
  • "The vibe in the restaurant was cozy and relaxed, perfect for a chill night out."
  • "The atmosphere had a nice feel for an Italian restaurant."
  • "The atmosphere is cozy and intimate."

Cons:

  • "It was super crowded and noisy on a Friday night since I guess it's so popular."
  • "the restaurant was very noisy that my waitress couldn’t hear me as I was telling her my order."
  • "The restaurant is cramped and packed."
  • "Restaurant is super noisy."
  • "It was so packed and extremely loud on a Friday night."
  • "Extremely loud; you can't hear yourself think in there."
  • "Really bad atmosphere and serving staff."

Food Quality

Pros:

  • "I was blown away by the flavor of the pastas that we ordered."
  • "Portions were perfect."
  • "The rigatoni was cooked perfectly, and vecchia bettola sauce was creamy and delicious."
  • "Food was amazing."
  • "The food? Amazing, phenomenal."
  • "The pasta and tomato sauce were absolutely delicious but the boar just made it taste like I had wet pieces of paper in my food."
  • "The pasta and salsas were way too tasty and fresh."

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