San Marzano Reviews Summary
Category: Italian restaurant New York
Service
Pros:
- "Gab the hostess was excellent, very professional, and considerate."
- "The staff was very polite and professional all around."
- "Friendly, attentive service."
- "The waiters were very helpful and welcoming as well."
- "Service was great and I love the lighter vibe of the space."
- "The service was also great - our waiter was friendly and attentive throughout the meal."
- "Our server Sanae took great care of us!"
Cons:
- "Both of the hostesses were very condescending."
- "their service is slow and inattentive so you are inadvertently delayed."
- "Our waitress Kayla was cold, unhelpful, and provided terrible service."
- "The service was a little rude."
- "Service terrible."
- "The service is horrible."
- "The customer service from waitresses and waiters are kind of neglectful however."
Atmosphere
Pros:
- "Nice atmosphere & decor, with prices reasonable for NYC."
- "First of all, the restaurant itself is beautiful. I love the ambience."
- "I love the lighter vibe of the space compared to a lot of Italian spots."
- "The interior is cozy and nice in general."
- "The vibe in the restaurant was cozy and relaxed, perfect for a chill night out."
- "The atmosphere had a nice feel for an Italian restaurant."
- "The atmosphere is cozy and intimate."
Cons:
- "It was super crowded and noisy on a Friday night since I guess it's so popular."
- "the restaurant was very noisy that my waitress couldn’t hear me as I was telling her my order."
- "The restaurant is cramped and packed."
- "Restaurant is super noisy."
- "It was so packed and extremely loud on a Friday night."
- "Extremely loud; you can't hear yourself think in there."
- "Really bad atmosphere and serving staff."
Food Quality
Pros:
- "I was blown away by the flavor of the pastas that we ordered."
- "Portions were perfect."
- "The rigatoni was cooked perfectly, and vecchia bettola sauce was creamy and delicious."
- "Food was amazing."
- "The food? Amazing, phenomenal."
- "The pasta and tomato sauce were absolutely delicious but the boar just made it taste like I had wet pieces of paper in my food."
- "The pasta and salsas were way too tasty and fresh."
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