Address: 221 US-202 #31, Flemington, NJ 08822, USA
Phone: +19089053913
Rating: 4.8
based on 196 reviews.
Customer Service
Pros:
"Staff was very professional and helpful."
"The personnel was friendly and the waiting area clean and comfortable."
"The manager Chris was excellent and absolutely comforting and informative."
"Chris and Kenny were very professional and explained everything."
"The customer service rep provide me up to date information."
"Everyone was very nice & professional."
"Very polite reception."
Cons:
"No one at that Midas will take responsibility, their regional manager called me a liar."
"Horrible customer service. Take forever to do work as well."
"The last time the guy lied to me that it's on the lift and they hadn't even touched it!"
"I called three times before someone picked up."
"The front desk girl is spending all her time flirting with the mechanic."
"Stay away...I called 2x for an appointment spoke to 'Justin' both times when i arrived i was told i wasn't on the schedule."
"As I’m walking out he starts giggling and complaining to his employees about me over nothing."
Quality of Work
Pros:
"Louis and his team were top notch."
"The mechanic John did an unbelievable job."
"The car's shifting hasn't been this smooth in years!"
"They quickly brought the car in, and completed this very timely and it was free of charge."
"Mechanic took care of the bolts promptly and mounted new exhaust quickly."
"Every tech was competent, thorough and meticulous with their assembly and attachment to the Edge."
"They did everything they could to find a cost effective solution to my problem."
Cons:
"Go here if you’d like to be scammed. Ignore the 5 star reviews, they give out free service cards for people who give that rating."
"Not even sure I got the right grade of oil because the bill was so confusing......also $8.99 per quart of oil."
"Today we spent an extra $340 to have lug nuts removed that they stripped so badly they needed to be cut off, so disappointed that they caused me to waste so much money."
"Last 2 times I've been there, they've held onto my car for hours and didn't even look at it."
"We had our tires replaced with winter tires. During installation they called to tell us they couldn't get the lug nuts off and would need to replace the entire set for $200."
"Come in for an oil change and they will give you a laundry list of things wrong with your car that are 'extremely unsafe'."
"They tried charging me $200+ to purge some refrigerant out of my a/c system."
Value for Money
Pros:
"Offered me ways to get it fixed without forcing me to pay the money."
"The rates I believe were quite fair."
"Prices that I had received from other shops were lower than I could have imagined."
"The total was so reasonable I went from hell no to do it immediately."
"They have very reasonable prices as well."
"Received an offer for $80 rebate on the brake service. My total was cheaper when compared to the other quotes."