Address: 171 Browertown Rd, Little Falls, NJ 07424, USA
Phone: +19732560909
Rating: 4.3
based on 265 reviews.
Customer Service
Pros:
"The best store and staff everyone is so friendly that works there they always are well stocked and produce and meats deli and prepared foods dept very clean and fresh."
"Good atmosphere to do groceries shopping 🙂 varieties of food selection from great cooked food to different types of vegetables also great customer services."
"Friendly staff and always available to help."
"One of the best stores. Staffed properly with enough employees, which is very unusual and everybody helpful and knowledgeable."
"Employees are very helpful! Special shoutout today for Anthony who was stocking the ice cream freezers."
"Workers are helpful and friendly."
"Customer service is excellent, can not begin to describe."
Cons:
"Last two times I visited the place, sales lady would not say hello, or reply to my hello, simply ignored me."
"Not very nice person and not empathetic. Very poor management skills…."
"I had the worst shopping experience with the horrendously rude cashier Theresa aka Terry in the express lane."
"The manager named bob was very rude and nasty."
"The cashier, middle aged, maybe even older, whom I chose, left a bad taste in my mouth, she was cold, distant & off-putting."
"The attitude of a women in the floral department was disgraceful."
"The fat caucasian boy is racist At self check out."
Store Layout & Cleanliness
Pros:
"This ShopRite is larger than it looks from the outside... once you enter, the layout is quite different from the MANY others I've been to. It's very clean, organized & spacious."
"Fantastic supermarket to shop, everything is organized and where it should be."
"Clean, clean, clean!"
"The place is nice and clean, looks like it has been recently renovated."
"Recent renovations made shopping experience better."
"The store had been remodeled since my last review. They have expanded the store and much cleaner."
"Store is being renovated, so it is a little confusing. The aisles are wider now so it is easier to get around other shoppers in the aisle."
Cons:
"Parking is a nightmare. Parking lot just sucks."
"Always packed and with rude people who don't know how to park or push a cart. Half of the employees look like they want to murder you or just not be there at all."
"The layout of the store is ridiculous."
"The place is just too crowded."
"The parking lot however is a disaster.. no clear flow of traffic and people driving wherever they please."
"Worst parking lot in the state of New Jersey, worse than the one for the English town flea market where you have to pay a dollar and park on sand."
"The parking lot is the absolute worst. Finding a parking space and trying to leave the lot are incredibly stressful processes."
Product Selection & Quality
Pros:
"Awesome food market."
"They have an amazing selection of nearly everything you could want including a lot of specialty Italian goods."
"Great supermarket with low prices, fully stocked shelves."
"I always get fresh seafood from this location, great lobsters, crabs and clams."
"Love the fact that parking is rarely a problem, and they have an extended variety of products, many more than other ShopRites in the area."
"It always has so much in stock, items that you can't find in other locations."
"They have the largest variety of hot and cold food, which you can grab quickly for lunch or dinner."
Cons:
"Thanks a lot shoprite for jacking up prices and not making things available to your paying customers."
"Horrible quality produce. I bought locally grown peaches which rotted the next day."
"As much as I love this ShopRite their bakery is completely trash."
"Price and selection are average at best."
"Shop Rite will always have the best prices but quality is sometimes a hit or miss."