ShopRite of Little Falls Reviews Summary

Category: Grocery store

Address: 171 Browertown Rd, Little Falls, NJ 07424, USA

Phone: +19732560909

Rating: 4.3
based on 265 reviews.

Customer Service

Pros:

  • "The best store and staff everyone is so friendly that works there they always are well stocked and produce and meats deli and prepared foods dept very clean and fresh."
  • "Good atmosphere to do groceries shopping 🙂 varieties of food selection from great cooked food to different types of vegetables also great customer services."
  • "Friendly staff and always available to help."
  • "One of the best stores. Staffed properly with enough employees, which is very unusual and everybody helpful and knowledgeable."
  • "Employees are very helpful! Special shoutout today for Anthony who was stocking the ice cream freezers."
  • "Workers are helpful and friendly."
  • "Customer service is excellent, can not begin to describe."

Cons:

  • "Last two times I visited the place, sales lady would not say hello, or reply to my hello, simply ignored me."
  • "Not very nice person and not empathetic. Very poor management skills…."
  • "I had the worst shopping experience with the horrendously rude cashier Theresa aka Terry in the express lane."
  • "The manager named bob was very rude and nasty."
  • "The cashier, middle aged, maybe even older, whom I chose, left a bad taste in my mouth, she was cold, distant & off-putting."
  • "The attitude of a women in the floral department was disgraceful."
  • "The fat caucasian boy is racist At self check out."

Store Layout & Cleanliness

Pros:

  • "This ShopRite is larger than it looks from the outside... once you enter, the layout is quite different from the MANY others I've been to. It's very clean, organized & spacious."
  • "Fantastic supermarket to shop, everything is organized and where it should be."
  • "Clean, clean, clean!"
  • "The place is nice and clean, looks like it has been recently renovated."
  • "Recent renovations made shopping experience better."
  • "The store had been remodeled since my last review. They have expanded the store and much cleaner."
  • "Store is being renovated, so it is a little confusing. The aisles are wider now so it is easier to get around other shoppers in the aisle."

Cons:

  • "Parking is a nightmare. Parking lot just sucks."
  • "Always packed and with rude people who don't know how to park or push a cart. Half of the employees look like they want to murder you or just not be there at all."
  • "The layout of the store is ridiculous."
  • "The place is just too crowded."
  • "The parking lot however is a disaster.. no clear flow of traffic and people driving wherever they please."
  • "Worst parking lot in the state of New Jersey, worse than the one for the English town flea market where you have to pay a dollar and park on sand."
  • "The parking lot is the absolute worst. Finding a parking space and trying to leave the lot are incredibly stressful processes."

Product Selection & Quality

Pros:

  • "Awesome food market."
  • "They have an amazing selection of nearly everything you could want including a lot of specialty Italian goods."
  • "Great supermarket with low prices, fully stocked shelves."
  • "I always get fresh seafood from this location, great lobsters, crabs and clams."
  • "Love the fact that parking is rarely a problem, and they have an extended variety of products, many more than other ShopRites in the area."
  • "It always has so much in stock, items that you can't find in other locations."
  • "They have the largest variety of hot and cold food, which you can grab quickly for lunch or dinner."

Cons:

  • "Thanks a lot shoprite for jacking up prices and not making things available to your paying customers."
  • "Horrible quality produce. I bought locally grown peaches which rotted the next day."
  • "As much as I love this ShopRite their bakery is completely trash."
  • "Price and selection are average at best."
  • "Shop Rite will always have the best prices but quality is sometimes a hit or miss."
  • "The produce quality is hit or miss."
  • "The produce is never the freshest."

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