"The bakery is beautifully decorated and has a cozy ambiance that makes you feel right at home."
"It’s also a spacious location."
"Perfect place if you want to come alone just for coffee and dessert either to read or maybe do a little laptop work/homework."
"The space feels warm and welcoming."
"This place is beautiful people are very friendly and nice."
"The interior is modern but cozy."
"The ambiance of Martha's Bakery was cozy and inviting."
Cons:
"The atmosphere has gone downhill, and it’s just too crowded now."
"The music was loud, and there were a lot of groups at the seating area."
"This location is pretty but there’s only one bathroom & the line can get crazy."
"The only downside is that the tables are too close to each other so it’s not the most comfortable thing."
"We had to wait a pretty long time to be seated though."
"The service was slow and inattentive, making the overall experience quite frustrating."
"The atmosphere was very nice except for one very rude waitress/server."
Service
Pros:
"Great service and the counter and everything I bought looked and tasted delicious."
"The service is super friendly. The staff is young and energetic."
"They provided quick service."
"Service was really nice."
"Staff is always patient and friendly."
"The staff are lovely and quick especially giving the fact that the place was very crowded."
"The staff is super friendly and efficient."
Cons:
"I ordered a birthday cake, and my order was all messed up, leaving me with no other options available. Completely unprofessional."
"We asked to combine our table with the table next to us because nobody was sitting there and we had no space for our toddler AND jackets. We were told no because they’re in different sections."
"Man I love this place but the service is sooooo slow."
"I experienced such horrible racism here."
"The staff was friendly and attentive, but kind of slow."
"The service was really bad. Treated like a scammer while being ridiculously overcharged…"
"Instead of saying excuse me to pass she (the waitress) made very obnoxious, rude and extremely unnecessary comments."
Food Quality
Pros:
"The cookie was heavenly, right texture, ratio of chew to chocolate chunks, and certainly big enough to share for two!"
"The red velvet hot chocolate was so yummy."
"The banana pudding is a pleasantly perfect— layers of flavors, not overly sweet, and quite satisfying."
"The Oreo cupcake is amazing — fluffy chocolate cake topped with the right amount of frosting."
"The desserts was traditional but great in terms of flavor, texture, and the freshness of ingredients."
"The frosting is whipped to perfection, offering a delicate sweetness that complements the richness of the cakes without overpowering them."
"The puff pastry was still crunchy when you stuck your fork through it and the pastry cream and fruit inside were delicious and perfectly sweet!"
Cons:
"Got the vegan chocolate fudge cake and man I was disappointed sigh..it left a weird after taste in my mouth."
"The desserts are simply OVERPRICED for the lack of flavor."
"The dark hot chocolate was so chocolately... but the cake itself was pretty dry."
"The cake was very mediocre, the famous hot chocolate did not live up to the hype."
"The vegan chocolate cake tastes like cardboard."
"Worst Strawberry shortcake I’ve had. It is not at all sweet and very DRY."
"The yogurt lemon poplin cake... was sooo dry, did not taste like lemon nor yogurt."
Value for Money
Pros:
"They also are very reasonably priced."
"The price is phenomenal too. Sometimes you can even find a coupon code online as well I found one for seven bucks off since it was my first order."
"The prices are reasonable and offer excellent value for money."
"Also the price is good 👍👌"
"The take out prices are cheaper than the dine in."
"Their cakes never disappoint... And it seems like this is the only location that has daily deals."
"It's worth noting that if you choose to dine in, there is an approximate $1 extra charge per item, but for those opting for takeout, there are no additional charges."
Cons:
"The desserts are simply OVERPRICED for the lack of flavor."
"And the audacity to charge $10 a slice."
"After selecting 2 pieces of cake, we went to pay and the total was $16! 2 pieces of cake for $16! What is this world coming to?"
"However, today, I was surprised to find the price increased to $19.50."