A Love For Cakes Reviews Summary

Customer Service

Pros:

• "First the communication was amazing."
• "Amazing customer service, definitely recommend to anyone looking for a great cake."
• "Customer service is one of a kind, communication on point just an overall pleasant experience."
• "Everyone we were in contact with was personable, professional and friendly."
• "The owner is quick with responding, was exceedingly helpful, kind and made sure that we were happy with everything."
• "Service was great right from the start."
• "Customer Service was attentive and helpful with designing the cake."

Cons:

• "Never again will I go to this place."
• "Waisted my day very unprofessional, lady at front had an attitude upon my arrival."
• "Very unprofessional, lady at front had an attitude upon my arrival."
• "We were not attended to properly!"
• "Tried to agree on a time to discuss details over the phone, but Sabine became unresponsive and appeared to lose interest in our business."
• "Unfortunately I won’t be ordering from here anymore."
• "In the past I had worked with Sabine and everything ran smoothly but now it seems like the place is being run by other people who are new."

Cake Quality

Pros:

• "The taste is just wonderful!"
• "The cake was exquisite. Just beautiful! But most importantly it tasted delicious."
• "The taste of the cake was excellent as well!"
• "The cake itself was incredibly soft and flavorful."
• "It was perfectly sweet, not dry and all around yummy."
• "The cake was so amazingly beautiful and very delicious."
• "Absolutely delicious..excellent texture...not the awful fluffy stuff..and the fondant...beautifully presented..very smooth ..no wrinkles."

Cons:

• "But unfortunately it tasted horrible! Not only was the cake dry but the buttercream did not taste like buttercream."
• "The cake was super dry and filled up with filling and buttercream."
• "Both times she made it taste like drycake rasks! Almost no adult liked her cakes, it went waste."
• "The cake itself was a bit dry."
• "I am so disappointed I won’t and will never order from here again no one liked the cake."

Design and Customization

Pros:

• "I also sent over a design inspiration for a cake for my daughters sip and see and they nailed it."
• "Sabine, you helped make my daughters sweet 16 a hit! This was the most beautiful cake I have ever seen."
• "The 3D car cake they so whimsically decorated for us absolutely made the night!"
• "Sabine perfectly captured the guitar shape and it tasted INCREDIBLE."
• "Sabine and Lisa recreated the scene where I proposed to my wife! They nailed the idea we had in mind perfectly!"
• "They always manage to bring my vision to reality!"
• "I wanted a DJ themed cake for my dad's 55th bday. I sent her a couple of inspiration pics and she was able to mimic my favorite cake to perfection."

Cons:

• "They don’t have a catalog neither a good welcoming customer service BUT they did mention the prices????"
• "If you want to order a cake there do not pay all the money in advance because you'll lose it if something unexpected happens."

Value

Pros:

• "They were also very well priced whereas other bakeries that I contacted were outrageously priced."
• "Cheapest prices I've found compared to other stores."
• "Very reasonable price...she will do ur cake 2 ur measurements."

Cons:

• "I called two days before to change the order's date and they told me that we wasted our $250 because 'they had made the cake already'."

Delivery and Timeliness

Pros:

• "We received a lot of compliments. The cake was delivered to a restaurant in NYC."
• "Cake was delivered on time and most importantly it was delicious."
• "The cake arrived as discussed at 4pm precisely executed."
• "Delivery was perfectly on time."
• "The cake was delivered to the restaurant as requested."
• "The cake delivery was flawless."
• "They also delivered and everything about that was seamless (on time, delivered right to the restaurant where the party was)."

Cons:

• "The order that I placed for my shower did not arrive at the time I had asked."