There Should Always Be Cake Reviews Summary

Category: Bakery New York

Address: 2465 E Tremont Ave, Bronx, NY 10461, USA

Phone: +19177223556

Rating: 4.4
based on 111 reviews.

Taste and Flavor

Pros:

  • "The attention to detail in their cake creation was truly exceptional, and the flavors were a delightful surprise."
  • "The Dominican cupcakes are the best I’ve ever tried and set this bakery apart from the rest."
  • "The best cupcakes i ever taste in my life,the place is beautiful the staff are wonderful,the cakes are tasty ,and elegant,I highly recommend this place to anyone looking for a great taste of cakes and cupcakes,but not only taste elegance... YOU GUYS ARE THE BEST 😘"
  • "One word to describe this Bakery DELICIOUS πŸ˜‹ .I visited the Bakery last Saturday and purchased 6 cupcakes different flavors and also a Guava parfait and when I tell you everything was Fresh and Flavorful I was in Love !!"
  • "They make THE BEST cake! I've seen and tasted many other celebration cakes. They may look nice or taste good, but never both at the same time."
  • "Cakes taste amazing! Tres leche cupcake is to die for."
  • "Not only was it beautiful but it just tasted wonderful."

Cons:

  • "Cake are beautiful. The decoration is amazing! But inside...is dry not tasty and hard!"
  • "The cake tasted like a big glob of sugar, not flavorful nor satisfying."
  • "Everything looked really good until my girlfriend ate the cupcakes and said how old and funky it tasted."
  • "The cake flavor it was horrible, no flavor, the cake was so hard that I couldn’t cut the cake with my knife."
  • "The cake they provided me was nasty and not fresh at all."
  • "The cake was beautiful but the TASTE was super dry, I asked for a Tres Leches and it was lemony the one thing my partner doesn’t like lemony things."
  • "Previous customer review was correct cupcakes are not fresh and icing taste stale."

Customer Service

Pros:

  • "The staff is friendly and helpful and I always have a pleasant experience whether I’m in person or over the phone."
  • "The young lady that assisted me was very nice and courteous."
  • "The staff at TSABC was great right from the beginning of placing my cake order!"
  • "Every single time staff has gone above and beyond to make the experience as accommodating to my needs as possible."
  • "Their customer service is amazing."
  • "The owner was very nice and helpful throughout the whole process."
  • "The staff pays attention to every detail of our orders."

Cons:

  • "The male staff seems like he’s not fit to the job I felt rushed I was there 2 hours before closing time."
  • "Staff is incompetent!"
  • "Only disappointment was I never got to place my order because the woman- a/k/a owner who answered the phone was so rude, she hung up on me."
  • "The staff is totally unprofessional and shows no courtesy to customers who PRE ORDER their cakes."
  • "The customer service was so literally so terrible that I was actually stood there stunned lol."
  • "The girl who was there was pretty rude."
  • "The owner actually was very unprofessional had an attitude told me 'I could be standing here or I could me making your cake' what!!!? Really?"

Design and Presentation

Pros:

  • "The cakes were great."
  • "I absolutely adored the cake for my baby shower. It came out beautifully and my guests were amazed by the perfection and artwork executed to the design."
  • "They were all so flavorful and not to mention aesthetically pleasing."
  • "Every cake we've ordered from this shop is a work of art from the design to the taste 100% satisfaction."
  • "The designs are beautiful, they will custom make whatever you'd like and bring your vision to life."
  • "Thank you so much. The fresh flower dip cake and monogram cupcakes were not only so very Beautiful πŸ’ž, They were yummmy πŸ˜‹ delicious and a huge hit at my friend party."
  • "The cake was moist and perfect in the flavor i chose."

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