Little Cupcake Bakeshop Reviews Summary

Customer Service

Pros:

• "Staff was wonderful & all the desserts looked so delicious."
• "As we enter the shop we were greeted with a warm welcome."
• "Friendly staff and for $8 a slice I would say a bang for your buck."
• "Her suggestions made it easier for Us (myself and Girlfriend) to select what we needed that evening."
• "On 05/06 the person who had taken my order was nice and kind."
• "The employees were kind."
• "The young lady that help me out was also very pleasant."

Cons:

• "I bought a cupcake today and stood at the register while two employees discussed making twenty boxes."
• "Unfortunately, the store staff decided to pack everything in the same box which meant that I was not able to eat any of the items I ordered."
• "The staff doesn't know what flavor their cakes are, make promises they can't keep, and they get an attitude with you."
• "When asking for recs the workers barely had any patience to advise me since it was my first time."
• "This female staff member was unfriendly and didn't assist us after the 'prior' customer left."
• "The people who work there either hate their jobs or it was just a terrible day."
• "Staff was friendly but didn’t seem interested in making up for what was a waste of my time."

Product Quality

Pros:

• "Best creamy but light tasting and not overly sweet cheesecake I’ve ever had!"
• "They're extremely tasty, light, and well-made."
• "Absolutely the best cake place."
• "The cheesecake was quite delicious and the perfect size."
• "OMG! I have just tried the best cranberries cheesecake ever!"
• "The black out chocolate cake on point, Southern red velvet cupcake very tasty."
• "The Brooklyn blackout cupcake was phenomenal."

Cons:

• "But how they presented it was horrible: they placed it in a brown paper bag."
• "The strawberry shortcake is missing too much of the requisite fruit, and cake."
• "Blackout and hostess were dry."
• "The cupcakes were dry and nothing special"
• "Every single one was very dry."
• "The red velvet cupcake was not edible."
• "The vegan chocolate peanut butter bar was just plain yucky."

Price and Value

Pros:

• "The cake was very pricey but so worth it not only for health reasons but also because it was so, so delicious."
• "It costs fortune but it is worth it!"
• "A little over priced but worth the treat."
• "I will gladly pay $9 for a slice of delicious delectable cheesecake."
• "The price is not cheap here but the cake tastes fresh so i don't mind about the price too much."
• "Will come back frequently for their [very] sweet treats."
• "Totally worth the price of 6.50 I will definitely be back to try their cupcakes and other products."

Cons:

• "Btw the it kinda of pricey but okay."
• "Spent over $65 on a stale cake that was made wrong and $18 on okay cupcakes. Never again."
• "And the prices are EXPENSIVE ($7/slice)."
• "So expensive that I had to cut myself off because I was going broke from eating cake!"
• "I paid $7 for a slice of cake; I expected unicorns and fireworks."
• "Also, please replace the $45 and $55 price tag on reusable totes with more reasonable prices."
• "The cake was mediocre and dry - not worth a $100."

Ambience and Shop Experience

Pros:

• "The space is nice though."
• "Super sweet place! Always really good service, and great quality."
• "The shop itself is really cute."
• "The ambience is really wonderful."
• "It's a very warm inviting place to go to atmosphere is very nice."
• "Nice place to have a date or a weekend brunch with family or friends."
• "Cutest little shop around."

Cons:

• "There are not many seating available, so it doesn't take much before it gets pretty busy. You might not always find a seat in here immediately."
• "The store had a nice vibe to it as well but the attitude of the girls behind the counter..... 😓"
• "To me it tasted like diner desert but served in a hipster location."
• "They should be ashamed for pushing product in a box like this- and I will no longer give them the benefit of the doubt."
• "Management and or ownership should have higher standards for hiring employees."
• "Most of the staff is friendly even though at times they play the music way too loud."
• "I got a slice of cake and was shocked that they raised the price to ~$10."