Eclair bakery Reviews Summary

Category: Bakery New York

Address: 305 E 53rd St, New York, NY 10022, USA

Phone: +16464298555

Rating: 4.6
based on 144 reviews.

Eclairs

Pros:

  • "Hands down, best eclair I've ever had."
  • "Both of them were super amazing and a total eclair heaven!"
  • "Their eclairs are So so so delicious! Great variety, always fresh, amazing eclairs!"
  • "The best eclairs ever! These delicacies are a special treat worth traveling for."
  • "Best Eclair !!!! This place is awesome, eclairs are authentic with super smooth and tasty cream and crust is perfect along with the chocolate cover…!!!"
  • "I loved their traditional eclair which is actually the best out of them all. Lemon meringue and canele were also delicious."
  • "The caramel eclairs were my favorite, my husband loves the 'crunchy' pastry (not an eclair, very chocolately)."

Cons:

  • "Not very impressed by our visit today. The chocolate chip cookie was good but their eclairs were very disappointing. The pastry was completely soggy and the flavours kind of boring."
  • "Eclairs in eastern Europe where I grew up are 5 times bigger, and also tastier."
  • "I thought the eclair (traditional chocolate) was only ok. The cream was decent, but it was a bit dry for me as opposed to moist."
  • "The most 'unfrench' patisserie i tasted was unfortunately the eclair."
  • "Eclairs are tasty and fresh but not the best, I've had better."
  • "For this being an ‘Eclair’ bakery, the eclairs are not the highlight. There are many eclair options, but most have artificial flavorings and over-saturated with sweetness."
  • "Eclair were dried than my grandma, cheap cream with nearly no taste of chocolate."

Coffee

Pros:

  • "Also espresso was very good."
  • "Coffee is delicious, pastry is also amazing."
  • "they use good quality coffee beans. great pastries!"
  • "I remember the coffee being good."
  • "Their drip coffee was great with our treats as well."

Cons:

  • "However, coffee drinkers beware. Bad coffee ahead."
  • "Coffee part needs work. My latte was burning hot, bitter, not good at all."
  • "Delicious eclairs and sub-par coffee."
  • "The items are a bit pricey and hot chocolate was average; I could've made a better drink at home."
  • "The mousse was to die for and my friend said the dark chocolate eclair was outstanding."

Service

Pros:

  • "The place was very clean, soft French music was playing at a reasonable level and the employees were welcoming."
  • "Service is always attentative, quick and super friendly."
  • "Staff at kind and helpful."
  • "The associate who helped me was very pleasant and prompt with packing up my treats to go."
  • "The staffs there were really nice and friendly, despite the fact that we were delaying them from closing the shop, they still treated us with warm smile."

Cons:

  • "This lady gave me such a nasty attitude when I couldn't decide on what I wanted to drink."
  • "The French lady asked me rudely why I was recording, why I was filming her staff."
  • "Their customer service is lacking and the workers are not friendly."
  • "My main issue was with two girls over the counter, they were very rude."
  • "This lady in the picture is very rude or doesn’t like certain people."

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