Flagstar at Westbury Music Fair Reviews Summary

Venue Layout and Seating

Pros:

• "Anywhere you sit is a good seat. A show here is very intimate."
• "Every seat is a good one."
• "Not a bad seat in the house."
• "The seating is stadium style and the stage revolves, for many shows, in the round tent structure."
• "Every seat is terrific."
• "No seat is more than 50 feet or so from the state, which means there are literally no bad seats in the house."
• "The way the Theatre is set up, practically any seat has a great view of the stage."

Cons:

• "Be careful with buying tickets for 'half ring' shows. They are more like '3/4 ring' and the seats in the far side sections are bad as you only see the back of the performance."
• "Seats are far too close together width wise and zero leg room wise."
• "The upper boxes suck though."
• "The only issue is that they need to update their seats.. very uncomfortable... outer seat, you feel like you're sitting lopsided."
• "Rows are a little narrow."
• "The ramps to get to your seats are extremely steep and not the most accessible for people with disabilities."
• "But the sound system was horrible at times."

Staff and Service

Pros:

• "The staff has the place running efficiently and they are friendly."
• "The staff was very friendly."
• "Staff was also friendly and helpful."
• "Ushers, oh so attentive."
• "The staff are always welcoming and friendly."
• "Every employee was friendly, kind and efficient."
• "The staff and crew are always kind and helpful too!"

Cons:

• "But the usher was more confused finding our seats than we were."
• "Only wish the staff wouldn't be so demanding of the artists."
• "Went to security, did absolutely nothing."
• "Most Staffs not accommodating or especially friendly."
• "Service was poor and no seating available."
• "Awful place so much disorganization, there is 0 management line to get drinks was over 20 minutes, bathroom line was too long as well, parking was minimal, staff was rude and inattentive will not be back."
• "Unfortunately the security guard sitting by us was a nice guy, too nice."

Food and Drinks

Pros:

• "They have a variety of drinks and food and snacks in the lobby."
• "The staff at the concession stands are friendly and make good drinks."
• "They have the best soft pretzels and vodka drinks I've ever had."
• "Food is a little expensive but quite decent for arena food."
• "Food Outstanding."
• "Absolutely love this place. They always have fantastic artists, and their frose's are amazing lol."
• "The food and drinks are a bit expensive but what you would expect for this type of establishment."

Cons:

• "Bar / Food / Drinks are way over priced."
• "Plastic cup of beer $12.00. bought a round for my group, dropped $85 bucks!"
• "Cocktails are expensive and they make them weak."
• "The pretzels were stale and the cheese was nasty. We threw out the pretzels!!"
• "The concession stands were outrageously expensive."
• "They charged $10.00 for three pretzel sticks and two of mine were burnt."
• "I paid $6.00 for a glass of sprite with no top, designed to make you spill your drink."

Parking and Accessibility

Pros:

• "Free parking in their lot, so you just park your car and go."
• "Also, there's plenty of FREE parking."
• "Parking fee is usually included with the ticket price, so no extra charge... a rarity these days."
• "It's very easy, free parking."
• "Plenty of parking easy in and out."
• "Parking was FREE !!!! unlike the Coliseum !"
• "There is plenty of free parking which is another positive."

Cons:

• "Parking lot is horrible. If you don't skip the encore be prepared to wait an extra hour to get out of the lot."
• "Also leaving the parking lot is horrendous. They need another exit."
• "The parking was a nightmare."
• "Parking control needs improvement, especially after the show."
• "The only gripe that I really had was that there was only one entrance and one exit in and out of the location parking lot."
• "One big bummer is getting out of the parking lot. Only one exit."
• "Exiting at the conclusion of any event is always a challenge born in Hell."

Performance and Acoustics

Pros:

• "The acts were fabulous."
• "The sound was pretty good."
• "Awesome experience. Just saw Fred Hammond and Hezekiah Walker. Boy did they jam it up. Outstanding!"
• "One of the most unique venues long island or the city has to offer, if your favorite band or performer has a date there, you absolutely must see them in this space - intimate and engaging with great acoustics and stellar views from any seat!"
• "The Johnny Mathis concert was fantastic!"
• "The sound and lighting is great."
• "The sound system was excellent."

Cons:

• "The last show I attended here also had audio problems so bad that the performers had to ask if they were doing something wrong due to painful sounding screeches coming through their headsets throughout the entire show, had multiple issues with microphones, and called out how poorly the audio was handled at the end of the show."
• "Every concert we do to has a high school quality to the sound."
• "This could be the worst venue for sound that I've ever been in."
• "At times it was way too loud."
• "None of the performers could hear their cues or the music while performing so ultimately the performers as well as the audience received less then what they paid for."
• "But the sound system was horrible at times."
• "Sound of my video highly distorted."