New York City Center Reviews Summary

Seating

Pros:

• "The building is excellent. There's not a bad seat."
• "I had an unobstructed view."
• "Seating is well designed with good views from everywhere."
• "Pretty much no bad seat on the house."
• "One can see the stage at any angle from any seating in the Center."
• "The theater has good seating. No matter how far up you are you have a good view."
• "Great seating ..rows at a perfect angle and stage at perfect height so no need to worry about peeking around the person's head in front of you."

Cons:

• "The chairs are way too close together."
• "The front rows of the orchestra is flat so mostly I was watching a sea of heads."
• "View of the stage is not a great view for seats in the corner."
• "The seat files are very close to each other which make very difficult and uncomfortable to leave your seat unless everybody else left theirs."
• "The only downside of the Theater itself is the seating."
• "The seats were not generously comfortable but typical for theaters."
• "The seats in orchestra all the way on the right side might have limited view of the stage."

Staff and Service

Pros:

• "Efficient will-call and box office, modernized restrooms, pleasant ushers everywhere."
• "City Center staff was phenomenal, they were friendly, professional."
• "Staff friendly, attentive and efficient."
• "Staff was friendly and accommodating."
• "The staff is always friendly and helpful."
• "The NYC Center staff is phenomenal - very pleasant and accommodating."
• "Staff is very courteous and friendly."

Cons:

• "One particular employee was very rude on multiple occasions to guests waiting for the bathroom at intermission."
• "The hospitality of one of the greeters was very rude."
• "The venue was extremely disorganized, 20 workers with 20 different instructions."
• "Box office employees have no knowledge what 'best available seats' are!"
• "At the end we were admonished by a staff member for not vacating the theater quick enough."

Facilities

Pros:

• "Public Restrooms."
• "Restrooms are clean and a little bigger than average."
• "Clean facilities."
• "Seats were comfortable, all areas were immaculate, including the restroom."
• "Toilets spotlessly clean, and they welcome guests to use whichever toilet that they best identify with."
• "Beautiful spacious theatre, immaculately maintained."
• "The restrooms and coat check are on the mezzanine and is just as beautiful as the rest of the interior."

Cons:

• "They did not have a real concession stand."
• "They just need to mark the bathrooms a little better."
• "My only unfavorable comment is that the one elevator that travels to the different levels is slow so be prepared to wait a couple of minutes or so during intermissions."
• "It is a wonderful venue with wonderful programming BUT they should renovate the theater to have at least ONE MORE elevator."
• "After the show was over, I saw the line for the ladies' room was ridiculously long."
• "I only wish they had add more bathroom facilities."